Conversational AI Stories - Page 2

Global Stories

Conversational AI stories

AI shifts to governed, real-time systems at the edge

Governance gaps are emerging as enterprises push autonomous AI from pilots into real-time edge systems across Asia-Pacific.

By Mark Tarre • 8 min read • This month

Software-as-a-Service

AI reshapes work, safety & sales across Asia Pacific

Voice-first AI, stricter safety scrutiny and channel-led software models are reshaping how businesses in Asia Pacific work and manage risk.

By Mark Tarre • 5 min read • This month

Software-as-a-Service

Oracle NetSuite rolls out NetSuite next in North America

North American customers can now trial the new environment as Oracle NetSuite adds conversational AI and finance automation tools across its software.

By Joseph Gabriel Lagonsin • 3 min read • This month

Data Protection

Visa launches AI financial assistant for bank apps

Banks can keep customers inside their apps as Visa rolls out chat-based spending insights, card controls and account guidance.

By Karen Joy Bacudo • 4 min read • This month

Software-as-a-Service

Eightfold launches Candidate Agent for hiring chats

Recruiters could cut candidate drop-off as Eightfold's new tool folds job search, scheduling and FAQs into one conversation.

By Sofiah Nichole Salivio • 4 min read • This month

Data Analytics

Ford Pro AI launches in Europe for fleet managers

Fleet managers could save hours of admin as Ford's conversational tool taps live vehicle data to explain faults and upkeep needs.

By Sean Mitchell • 3 min read • This month

Digital Transformation

Businesses urged to adopt AI deliberately, with oversight

Corporate boards are being urged to slow AI roll-outs, as executives warn that poor governance and weak oversight could erode trust and security.

By Sofiah Nichole Salivio • 4 min read • This month

Data Protection

Meta launches Muse Image in Meta AI for chats & apps

The rollout puts image generation inside Meta's most-used apps, as the company broadens its AI tools for chats, stories and advertising.

By Joseph Gabriel Lagonsin • 3 min read • This month

Data Protection

Plaud launches Plaud App in ChatGPT for meeting transcripts

Plaud has launched a ChatGPT app that lets users search, summarise and analyse meeting recordings stored in their Plaud accounts.

By Joseph Gabriel Lagonsin • 3 min read • This month

AI Ethics & Governance

OpenAI launches GPT-Live for ChatGPT Voice globally

ChatGPT users worldwide will get more natural spoken exchanges, as the new full-duplex system listens and talks at the same time.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Quiq launches Verified Intelligence for enterprise AI

Enterprise buyers are demanding proof that AI agents can be audited, tested and constrained before they go live in customer service.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Eltropy opens AI agent marketplace for fintech partners

Community banks and credit unions could get faster access to specialist AI tools as Eltropy opens its platform to vetted fintech builders.

By Karen Joy Bacudo • 4 min read • This month

Data Protection

Kore.ai & Atos UK&I launch sovereign AI for UK firms

Pressure from new AI rules is pushing UK firms in finance, healthcare and defence to demand systems that are secure, auditable and sovereign.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Conversational AI stories

Generative AI

Indeed launches AI career scout for Australian jobseekers

Australian jobseekers are being given free AI guidance as tougher labour market conditions leave many unsure which roles they can land.

By Sean Mitchell • 4 min read • This month

Data Privacy

Waze adds motorcycle mode & Gemini navigation tools

Riders in seven countries will soon get hazard warnings and faster ETAs as the navigation app rolls out a motorcycle mode.

By Sean Mitchell • 3 min read • This month

Surveillance

Audible announces Marc Fennell AI series on human impact

The six-part series explores how artificial intelligence is reshaping grief, love and identity through human stories rather than technical debate.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

CMap launches Chat AI tool for professional services

Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.

By Sean Mitchell • 4 min read • This month