The Ultimate Guide to Unified Communications
A curated Indian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Unified Communications (UC).
What to know about Unified Communications
Unified Communications (UC) represents the integration of various communication tools—such as voice, video, messaging, and conferencing—into a single, cohesive platform that enhances collaboration and productivity for businesses of all sizes. As digital transformation accelerates, UC technologies are becoming fundamental to modern workplaces, enabling seamless interactions regardless of location or device.
The stories tagged with "Unified Communications" showcase a dynamic landscape where innovation meets the evolving needs of organizations. From the rise of cloud-based UC solutions that ease deployment and management, to the emphasis on video conferencing and AI-driven customer engagement, the sector reflects a push towards simplicity, mobility, and intelligent integration.
By exploring these narratives, readers can gain insight into how key industry players are shaping the future of communication, the operational benefits and return on investment of adopting UC platforms, and the critical role of unified communication in sectors like contact centers and remote workforces. Whether you are looking to understand the trends affecting your business or seeking practical solutions to enhance communication, this collection provides valuable perspectives and timely developments in Unified Communications.
Indian Unified Communications News
Regional stories with direct local relevance
Ai+ expands into tablets & wearables with Nova range
Ai+ moves beyond handsets with Nova phones, its first tablet, earbuds and a smartwatch as it seeks to build a wider device ecosystem.
SquadStack AI Adds Visual Intelligence to Sales Calls
SquadStack.ai's new voice tool uses product images and listing data to shape calls before they begin, with IndiaMART as the first live customer.
Constl wins ET Telecom award for network transformation
Constl has secured the Enterprise Network Transformation Provider award at the Economic Times Telecom Awards, highlighting its AI-ready fibre network.
TCS & Amadeus partner on AI-led airline retail tech
TCS and Amadeus form global AI-led travel tech alliance, debuting Nevio Service Centre UI to modernise airline retail and servicing.
ConvoZen unveils India-first multilingual AI voice stack
ConvoZen launches a unified multilingual AI voice stack for India, debuting Akshara and Ragini speech models tuned to real call-centre audio.
Blue Cloud Softech wins nod for national ISP licence
Blue Cloud Softech wins key LoI from India's DoT for a national ISP licence under the Unified Licence VNO framework, pending compliance steps.
Analyst Insights
Research and market analysis connected to Unified Communications
Data centre market set to hit USD $1.08 trillion by 2034
Sinch named leader in IDC communications platform study
Infobip launches AgentOS platform, targets agentic AI shift
iProov report warns of soaring iOS injection attacks
Appspace named Gartner leader in workplace experience
Featured News
Google sees retail success with agentic commerce push
Google's Gemini enterprise suite is live in retail at Bunnings, uniting search, service and sales with AI agents and UCP support.
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Grafana Labs unveils new AI observability and CLI tools as enterprises grapple with monitoring and controlling production AI systems at GrafanaCON 2026.
Scale By Avec says strategic hiring is the key in the age of AI
Scale By Avec urges firms to rethink hiring in AI era, backing training, human skills and entry-level pathways over headcount cuts.
Smart Communications pursues trusted AI for customers
Smart Communications helps organisations in regulated industries face down communication challenges every day.
Exclusive: Edifier outlines next phase of global audio strategy
Edifier charts next phase of global audio push, targeting hybrid workers with HDMI eARC speakers, studio monitors and planar earbuds.
Reviews
Expert Columns
Black Box Automation vs. Engineer Control: The partnership redefining Kubernetes FinOps
Inside Wialon's Partner Challenge: How telematics went off road at Dakar Rally
Don't rule yourself out of a career in STEM
Female representation in AI is a win-win situation for businesses
Why "Give to Gain" needs to stop being a women's virtue and start being a business model
This International Women's Day, lean on proof (of skill, of impact and of potential)
International Women's Day: Expanding access, accelerating progress
Closing the gender digital divide: Why women's voices must shape connectivity policy
AI-era contact centres become strategic CX data hubs
Great leaders don't have All the Answers - They Ask The Right Questions
Interviews
Interviews and video coverage from the network
Google sees retail success with agentic commerce push
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Scale By Avec says strategic hiring is the key in the age of AI
Smart Communications pursues trusted AI for customers
Exclusive: Edifier outlines next phase of global audio strategy
Recent Unified Communications News
AI-powered telecoms comparison marketplace launched in India
Telecoms Supermarket India unveils AI-driven marketplace to simplify how businesses and households compare and buy telecoms services.
Ramco unveils Chia, an AI agent for service workflows
Ramco launches Chia, a no-code conversational AI agent to orchestrate complex, multi-step service workflows across enterprise systems.
Blue Cloud deploys AI video system at Telangana clinic
Blue Cloud rolls out AI video analytics at a Telangana dialysis centre, integrating patient ID, workflow tracking and safety monitoring.
Amantya drives global push for AI-native 5G networks
Amantya accelerates global rollout of AI-native 5G platforms as operators seek automation-first networks from core to edge and test labs.
Blue Cloud joins BSNL 5G FWA panel in Maharashtra, Goa
Blue Cloud joins BSNL's 5G FWA partner panel in Maharashtra and Goa, tying in Konkan Railway plans and forecast INR ₹178 crore in two years.
BCSSL & BSNL validate 5G FWA model, prepare for rollout
BCSSL and BSNL validate enterprise-grade 5G FWA in Visakhapatnam, clearing the way for commercial rollout across India's BSNL network.
Logic unveils CX AI displays with Google EDLA for learning
Logic launches CX interactive displays with Google EDLA, Android 14 and built-in NeoAI tools to power digital classrooms and workplaces.
AONMeetings to launch low-cost video calls in India
AONMeetings to launch browser-based video calls in India within two weeks, with local plans from INR ₹169 a month including webinars.
Logic unveils Visionhub to integrate AV tech for workspaces
LOGIC launches Visionhub, a platform integrating AV tech to enhance collaboration in diverse workspaces, supporting seamless hybrid and remote teamwork.
Mihup champions human-centred voice AI for broader inclusion
Mihup champions human-centred voice AI that supports multiple Indian languages and accents, aiming to boost accessibility beyond urban areas.
Arrcus strengthens India focus with AI-ready networking push
Arrcus expands operations in India, boosting AI-ready networking solutions to support the nation's growing digital and AI infrastructure demands.
ASME brings IMECE to India, marking record student engagement
ASME hosted IMECE India 2025 in Hyderabad, marking the first time the event was held outside the US, with record student participation and diverse engineering initiatives.
DE-CIX India integrates Starlink to expand remote internet access
DE-CIX India integrates Starlink's satellite tech to boost high-speed internet in remote areas, supporting India's Digital India goals and bridging connectivity gaps.
Tata Communications & AWS build AI-optimised network in India
Tata Communications and AWS are building India's largest AI-optimised network to connect key data centres in Mumbai, Hyderabad and Chennai for faster cloud services.
Logic unveils Logic Pods for streamlined office collaboration
Logic unveils Logic Pods, AV frames designed to optimise office collaboration spaces with flexible display support and discreet cable management.
Rahul Dravid named cultural ambassador for Hexaware
Cricket legend Rahul Dravid has been named cultural ambassador for Hexaware Technologies, aiming to inspire its global workforce through his renowned leadership.
Jio & SpaceX partner to launch Starlink in India
Jio has partnered with SpaceX to introduce Starlink's broadband services in India, aiming to enhance internet access across the nation.
Jio partners with AMD, Cisco & Nokia on AI platform
Jio has teamed up with AMD, Cisco, and Nokia to launch an AI platform aimed at revolutionising telecom operations, enhancing efficiency and security.
PanIIT summit 2025 concludes with over 3,500 delegates
The PanIIT World of Technology Summit 2025 in Mumbai attracted over 3,500 delegates, focusing on digital transformation and innovation across industries.
Beyond Key recognised as top IT workplace for 2024
Beyond Key has been named one of the best workplaces in IT and IT-BPM for 2024, highlighting its focus on employee well-being and innovation.