Productivity Stories - Page 2

Indian Stories

Productivity stories

RiskProfiler wins 120 G2 nods across 31 categories

The recognition underscores rising demand for cyber-risk tools that show measurable returns, as buyers demand faster deployment and continuous monitoring.

By Sofiah Nichole Salivio • 4 min read • Last week

Global Stories

Productivity stories

Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • 2 days ago

Data Analytics

Cloudera & Mercy Corps launch AI tool for aid work

Aid workers are cutting report times by up to 90% as a new AI system speeds crisis analysis and frees staff for field response.

By Mark Tarre • 4 min read • 2 days ago

Data Protection

Why data governance use cases fail without accurate data

Enterprises risk wasted spending and bad decisions because governance frameworks cannot fix inaccurate data already in their systems.

By Edmund Ng • 5 min read • Last week

Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last week

Fintech

Mangopay expands Virtual Accounts to 24 currencies

Platforms handling cross-border collections can now reconcile payments in 24 currencies, as Mangopay widens Virtual Accounts support from seven.

By Karen Joy Bacudo • 3 min read • Last week

Robotics

Human jobs are safe - but AI influence on healthcare growing

AI is helping hospitals cut scan times, clear backlogs and spot disease earlier, while doctors still keep final say over treatment.

By David Shilovsky • 5 min read • Last week

Customer Experience

Karmo wins AI-powered operations award in Optimizers

AI use helped the Australian car subscription provider more than double its fleet while lifting vehicle utilisation to 91%.

By Sean Mitchell • 3 min read • Last week

Data Protection

Ricoh named Leader in IDC mailroom solutions review

The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.

By Sofiah Nichole Salivio • 3 min read • Last week

Customer Relationship Management

Why Customer 360 initiatives fail to deliver ROI

Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.

By Edmund Ng • 6 min read • Last week

Stories from Other Regions

Productivity stories

Private Cloud

Rackspace & Palantir launch sovereign AI framework

Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.

By Mark Tarre • 4 min read • Last week

Digital Transformation

Atlantic FCU cuts loan opening to six minutes with MANTL

Borrowers at the New Jersey credit union can now open consumer loans in six minutes, after automation removed days of manual paperwork.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Khova launches platform for retail & hospitality sites

Retail and hospitality groups are being offered a single daily briefing to turn scattered site data into faster action on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

CMap launches Chat AI tool for professional services

Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.

By Sean Mitchell • 4 min read • Last week