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Online shopping Stories - Page 20

Global Stories

Online shopping stories

David Jones, BWS & The Iconic expand digital post-purchase offers
Digital Transformation

David Jones, BWS & The Iconic expand digital post-purchase offers

David Jones, BWS and The Iconic partner with Rokt to offer tailored post-purchase promotions, enhancing customer experience and boosting revenue.

By Kaleah Salmon • 3 min read • Thu, 21st Aug 2025
Nearly half of Australians use AI assistants for online shopping
Marketing Technologies

Nearly half of Australians use AI assistants for online shopping

Nearly half of Australians use AI assistants for online shopping, with 78% expecting such tools to become mainstream within a year, says PayPal research.

By Sean Mitchell • 4 min read • Wed, 20th Aug 2025
AI-driven referrals transform shopping, travel & banking online
Marketing Technologies

AI-driven referrals transform shopping, travel & banking online

AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.

By Sean Mitchell • 6 min read • Tue, 19th Aug 2025
Australian eCommerce sees rising EOFY returns despite strict policies
Customer Experience

Australian eCommerce sees rising EOFY returns despite strict policies

Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.

By Jed Nykolle Harme • 3 min read • Sat, 16th Aug 2025
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Risk & Compliance

Riskified & HUMAN join forces to tackle AI-driven eCommerce risks

Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.

By Catherine Knowles • 4 min read • Fri, 15th Aug 2025
New Zealand consumers show rising interest in agentic AI tools
Digital Transformation

New Zealand consumers show rising interest in agentic AI tools

New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.

By Sean Mitchell • 4 min read • Mon, 11th Aug 2025
4 in 10 UK scam victims recover nothing after GBP £765 loss
Fintech

4 in 10 UK scam victims recover nothing after GBP £765 loss

A survey finds 40% of UK scam victims recover nothing from an average loss of GBP £765, highlighting the growing impact of online fraud.

By Jed Nykolle Harme • 4 min read • Wed, 6th Aug 2025
Temu joins INTA anti-counterfeiting committee to boost IP rights
Unified Communications

Temu joins INTA anti-counterfeiting committee to boost IP rights

Temu has joined the International Trademark Association's Anti-Counterfeiting Committee to strengthen global intellectual property protection in eCommerce.

By Sean Mitchell • 3 min read • Fri, 25th Jul 2025
Young Australians drive cautious online spending & demand value
Marketing Technologies

Young Australians drive cautious online spending & demand value

Young Australians prioritise cautious online spending by favouring debit cards and demanding value, shaping evolving payment and delivery preferences in eCommerce.

By Shannon Williams • 3 min read • Wed, 23rd Jul 2025
Temu opens Local Seller Program to all Australian businesses
Marketing Technologies

Temu opens Local Seller Program to all Australian businesses

Temu has opened its Local Seller Program to all Australian businesses, offering a new, low-cost way to reach millions of shoppers with local inventory.

By Sean Mitchell • 3 min read • Tue, 15th Jul 2025

Stories from Other Regions

Online shopping stories

How Retailers Can Prepare for Peak Season Success
Customer Experience

How Retailers Can Prepare for Peak Season Success

Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.

By Wanda Cadigan • 3 min read • Wed, 20th Aug 2025
THG Commerce named TikTok Shop Partner in social retail push
eCommerce

THG Commerce named TikTok Shop Partner in social retail push

THG Commerce has become an official TikTok Shop Partner, enhancing its social commerce services to help brands sell directly on social media platforms.

By Kaleah Salmon • 3 min read • Mon, 18th Aug 2025
Older Australians drive retail with demand for personal touch
Customer Experience

Older Australians drive retail with demand for personal touch

Older Australians, buoyed by financial security, drive retail growth with a preference for personalised service, quieter stores, and tech support in Australia.

By Melvin Hipolito • 3 min read • Thu, 7th Aug 2025
European survey shows payment trends, sustainability focus
Digital Transformation

European survey shows payment trends, sustainability focus

A Nexi survey of 28,000 Europeans reveals regional online payment preferences and growing demand for sustainable retail practices across the continent.

By Jed Nykolle Harme • 3 min read • Wed, 6th Aug 2025
UK retail traffic from GenAI assistants surges 1200%
Data Analytics

UK retail traffic from GenAI assistants surges 1200%

UK retail websites have seen a 1200% rise in traffic from generative AI assistants, as shoppers increasingly trust GenAI for product research and buying decisions.

By Jed Nykolle Harme • 3 min read • Thu, 24th Jul 2025
Prime Day 2025 drives 128% surge in new Amazon shoppers in Australia
Digital Entertainment

Prime Day 2025 drives 128% surge in new Amazon shoppers in Australia

Amazon Prime Day 2025 saw a 128% surge in new shoppers in Australia, with top brands boosting advertising and sales during the major online shopping event.

By Sean Mitchell • 4 min read • Thu, 24th Jul 2025
Spain tops global fast fashion charts as Europe dominates market
Clean technologies

Spain tops global fast fashion charts as Europe dominates market

Spain leads global fast fashion, with 91.5% market share as Europe dominates, despite environmental concerns, reveals study by Kaiia.

By Kaleah Salmon • 4 min read • Thu, 24th Jul 2025
Australian shoppers embrace more touchpoints for online discovery
Customer Experience

Australian shoppers embrace more touchpoints for online discovery

Australian shoppers use an average of 4.8 touchpoints for product discovery, blending online search, social media, and influencer input amid easing cost pressures.

By Melvin Hipolito • 4 min read • Wed, 16th Jul 2025