Online shopping Stories - Page 18

Global Stories

Online shopping stories

Furniture retailers see 3D & AR overtaking traditional photos

A Fixtuur study reveals 79% of furniture retailers now prefer 3D and AR over traditional photos, boosting sales and enhancing customer engagement online.

By Jed Nykolle Harme • 3 min read • Thu, 30th Oct 2025

Risk & Compliance

AI-driven shopping surges, raising new risks for merchants

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

By Catherine Knowles • 4 min read • Thu, 23rd Oct 2025

Customer Experience

Australian shoppers cautious on AI, trust key for Black Friday

Australian shoppers remain wary of AI-driven retail ahead of Black Friday 2025, prioritising trust and data privacy over automated experiences.

By Sean Mitchell • 3 min read • Wed, 22nd Oct 2025

Customer Experience

Salesforce & Stripe team up with OpenAI for AI-powered checkout

Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.

By Jed Nykolle Harme • 4 min read • Thu, 16th Oct 2025

Customer Experience

Ecommpay & Hyvä team up to streamline Magento checkouts

Ecommpay and Hyvä have partnered to enhance Magento checkouts, aiming to reduce cart abandonment and boost merchant sales with faster, secure payments.

By Jed Nykolle Harme • 3 min read • Wed, 15th Oct 2025

Stories from Other Regions

Online shopping stories

Marketing Technologies

UK consumers prioritise trust & speed in digital purchases

UK consumers increasingly prioritise trust and speed in digital purchases, with 77.6% researching online before buying amid booming eCommerce growth.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025

Customer Experience

UK retailers urged to streamline returns as costs hit £27 billion

UK retailers face £27 billion in annual returns costs as Aramex urges streamlined processes amid rising online shopping and return rates.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025

Customer Experience

Retail's AI Revolution: Why personalisation is the game-changer

Retailers are rapidly adopting AI to personalise shopping experiences, boosting customer loyalty and handling £30bn in UK click-and-collect orders in 2025.

By Ian Tickle • 4 min read • Sat, 25th Oct 2025

Customer Experience

UK shoppers show rising trust in AI for peak holiday shopping

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025

Customer Experience

UK shoppers embrace AI for retail updates but still seek human touch

UK shoppers increasingly accept AI for delivery updates and returns, but nearly half still prefer human support when issues arise, new research finds.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025

Online shopping

Australians cautious around Xmas spending due to rising living costs

Australians plan to spend AUD $491 on Christmas gifts in 2025, up from AUD $468, but remain focused on bargains amid rising living costs and budget caution.

By Melania Watson • 4 min read • Wed, 22nd Oct 2025

Marketing

Digital catalogues drive Australian shoppers' store choices

Digital catalogues are reshaping Australian shopping habits, guiding store visits and planning, with 44% now preferring them over print versions.

By Melvin Hipolito • 4 min read • Mon, 20th Oct 2025

Advanced Persistent Threat Protection

Young UK shoppers risk scams for festive gifts via AI & social

Many young UK shoppers risk scams by using AI and social media for festive gifts, despite widespread concerns over online holiday shopping risks.

By Jed Nykolle Harme • 4 min read • Fri, 17th Oct 2025

Artificial Intelligence

Social media & AI drive riskier holiday shopping in the UK

Norton reports UK millennials and Gen Z face rising holiday scam risks as 66% take risky steps, driven by growing use of social media and AI in shopping.

By Jed Nykolle Harme • 4 min read • Fri, 17th Oct 2025

Customer Experience

Online marketplaces reshape Australian retail as logistics race heats up

Nearly 40% of Australians shop weekly on online marketplaces, with speed and convenience reshaping retail and driving major logistics investments like Amazon's AUD $490m centres.

By Melvin Hipolito • 3 min read • Thu, 16th Oct 2025

Marketing Technologies

AI shopping assistants set to become mainstream for UK consumers

80% of UK shoppers now use AI for online shopping, with most expecting AI assistants to be mainstream by 2026, revolutionising retail experiences.

By Shannon Williams • 3 min read • Wed, 15th Oct 2025

Crypto

Mobile wallets rise among young UK shoppers as card use persists

Mobile wallets are gaining popularity with young UK shoppers, while older generations continue to prefer debit and credit cards for online purchases.

By Shannon Williams • 5 min read • Fri, 10th Oct 2025

Amazon

Black Friday remains top UK shopping day despite new rivals

Black Friday remains the UK's top shopping day in 2025, with 79% planning to shop then despite rising interest in Amazon Prime Deals Days and Singles Day.

By Shannon Williams • 3 min read • Thu, 9th Oct 2025