Customer engagement stories - Page 14
Adobe introduces new AI capabilities in Experience Cloud
Wed, 19th Mar 2025
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data analytics
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cx
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martech
Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.
Report reveals growing revenue gap in B2B content marketing
Thu, 6th Mar 2025
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ecm
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cx
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martech
Report reveals a widening revenue gap in B2B content marketing, highlighting challenges for CMOs in linking increased budgets to tangible revenue outcomes.
Dr. Martens partners with Amperity for data strategy boost
Wed, 5th Mar 2025
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digital transformation
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cx
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martech
Dr. Martens has teamed up with Amperity to enhance its data and marketing strategy, leveraging AI for personalised customer experiences amid changing privacy regulations.
Kaspersky enhances partner programme for MSSPs in 2024
Tue, 4th Mar 2025
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cx
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martech
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advanced persistent threat protection
Kaspersky has unveiled significant upgrades to its Partner Program for Managed Security Service Providers, aiming to better support evolving partner needs into 2025.
Seismic unveils Winter 2025 AI-assisted solutions release
Fri, 28th Feb 2025
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uc
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cx
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martech
Seismic is set to unveil its Winter 2025 Product Release, featuring AI-driven tools designed to enhance efficiency for revenue leaders and their teams.
Photoshelter unveils new tool to streamline UGC collection
Fri, 28th Feb 2025
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cx
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martech
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marketing
PhotoShelter has launched its UGC Management tool, enabling brands and teams to easily collect and utilise user-generated content to enhance engagement.
Linnworks unveils new partnerships & product updates
Wed, 26th Feb 2025
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.
Logic launches Google certified interactive flat panels
Wed, 26th Feb 2025
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edutech
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cx
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martech
LOGIC has unveiled its HX Series Interactive Flat Panels, certified by Google EDLA, promising to transform engagement in education, business and healthcare.
Pega unveils AI tool for enhanced customer engagement
Wed, 26th Feb 2025
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cx
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martech
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personalisation
Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.
Exclusive: David Nuti reveals how Extreme Networks is driving AI-powered security innovation
Tue, 25th Feb 2025
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iot security
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cx
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martech
David Nuti of Extreme Networks discusses how AI is reshaping cybersecurity, streamlining security strategies for businesses amid growing digital threats.
Peter Alexander named new CMO at Barracuda Networks
Fri, 21st Feb 2025
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firewalls
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cx
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martech
Barracuda Networks has appointed Peter Alexander as Chief Marketing Officer to lead its market growth strategy and enhance cybersecurity solutions amid rising demand.
Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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digital transformation
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cx
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martech
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.
Sitecore unveils over 250 AI-driven platform enhancements
Thu, 20th Feb 2025
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devops
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ecm
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cx
Sitecore has unveiled over 250 enhancements to its digital experience platform, empowering marketers with AI capabilities for personalised content creation.
Nishant Arora named SVP of marketing at Netcore Cloud
Wed, 19th Feb 2025
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saas
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cx
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martech
Netcore Cloud has appointed Nishant Arora as Senior Vice President of Marketing to bolster its global strategies and enhance demand generation efforts.
Focus on human behaviour critical in 2025 security trends
Wed, 19th Feb 2025
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cx
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martech
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support
Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.
SolarWinds honours top EMEA partners with 2025 awards
Wed, 19th Feb 2025
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digital transformation
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cx
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martech
SolarWinds has honoured its top EMEA partners with the 2025 Partner Awards, acknowledging those in the region driving innovation and growth.
Cloudinary launches 3D platform to boost eCommerce sales
Fri, 14th Feb 2025
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cx
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martech
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e-commerce
Cloudinary has launched Cloudinary 3D, a new platform designed to help eCommerce brands enhance product presentation through immersive 3D and AR experiences.
Claroty wins 2025 Best in KLAS for Healthcare IoT security
Mon, 10th Feb 2025
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cx
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martech
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physical security
Claroty has been named Best in KLAS for Healthcare IoT Security for its xDome solution, achieving top performance for the fifth consecutive year.
Zoho unveils advanced AI agents to boost productivity
Wed, 5th Feb 2025
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cx
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martech
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data privacy
Zoho has unveiled its AI advancements with Zia Agents, Agent Studio, and Agent Marketplace, aiming to improve the availability and creation of digital agents for businesses.
Gallabox raises USD $3.5m to boost AI WhatsApp tools
Thu, 30th Jan 2025
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saas
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edutech
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cx
Gallabox has secured USD $3.5 million in seed funding to enhance its AI-driven WhatsApp tools, aiming to transform communication for small and medium enterprises.