CSM adopts MOSIP to expand digital identity offering

CSM Technologies has adopted the Modular Open Source Identity Platform framework to design and implement digital identity systems, adding digital identity to the Indian GovTech company's digital public infrastructure work.

The Bhubaneswar-based business said the move broadens its offering for governments building core digital systems. It also strengthens CSM's position in markets where public agencies are investing in digital identity as part of wider service delivery reform.

MOSIP is an open-source framework countries use to build foundational digital identity systems. It allows governments to configure identity programmes around local policy, governance and technology requirements rather than rely on a single proprietary model.

CSM said its technical teams have completed training on the platform in system design, integration, customisation and implementation. The work marks a shift from the company's earlier focus on e-governance and public service platforms toward a broader role in digital public infrastructure.

Digital identity has become a key part of many government technology programmes because it can link citizens to multiple public services through a single trusted layer. These systems are often tied to healthcare, welfare, education, taxation and financial inclusion.

CSM already works across e-governance, citizen services, healthcare, social protection and public finance. By adding MOSIP to that portfolio, it aims to integrate identity functions with registries, benefits systems and other parts of government service architecture.

This is particularly relevant in developing markets, where governments are trying to modernise public administration while expanding access to services. CSM said the new focus would support its international business in Africa and Latin America, where digital infrastructure projects have become a larger part of state reform programmes.

According to the World Bank's 2026 Global Digital Public Infrastructure Program, 2.9 billion people, mainly in Sub-Saharan Africa and South Asia, still lack digital IDs that can be used for online transactions. The figure highlights the scale of unmet demand for systems that support secure access to public and private digital services.

Identity layer

MOSIP has drawn government interest because it offers a modular structure while leaving system ownership with the adopting country. That approach can appeal to states seeking flexibility in how identity records are managed and how the system connects with existing national databases.

For companies such as CSM, the framework also offers a route into a GovTech segment that has become more central to broader digital state-building efforts. Identity systems now sit alongside digital payments and data exchange as one of the most widely discussed layers of digital public infrastructure.

Priyadarshi Pany, Managing Director & CEO, CSM Technologies, said: "Digital identity is increasingly becoming a foundational layer of modern DPI. Our engagement with MOSIP strengthens our ability to help governments build identity systems that are secure, scalable, interoperable and aligned to their own institutional and citizen needs. For CSM, this is not simply an addition to our technology portfolio; it is a significant capability that complements our experience of building mission-critical digital platforms for governments across emerging economies."

According to its corporate information, the company operates in 14 countries and 20 cities. Its wider work spans agriculture, utilities, logistics, GIS, analytics and enterprise digital transformation, alongside public sector projects.

Global push

The move reflects a wider push by technology suppliers to align with government demand for connected systems rather than stand-alone applications. In practice, that means linking citizen identity to registries, social programme databases, payment systems and service portals so agencies can verify eligibility and deliver services through digital channels.

For public authorities, the appeal lies in reducing fragmentation across departments and creating a more consistent route for citizens to access services. For suppliers, it creates longer-term work in integration, customisation and maintenance across multiple parts of the public sector technology stack.

CSM said it plans to use its experience in large government platforms to support such integrated deployments. It described the MOSIP adoption as part of its evolution from an e-governance supplier into a broader GovTech and digital public infrastructure partner.

The shift comes as digital identity remains unevenly distributed worldwide despite growing political and institutional interest in digital public infrastructure. In many lower and middle-income countries, limited identity coverage still restricts access to online public services and can affect the delivery of welfare, health and education programmes.