AI adoption in the workplace hindered by security fears

Lucid Software has released a report highlighting the limited use of AI-powered tools in the workplace, despite substantial awareness of their benefits.

The Workplace AI Adoption report revealed that while 60% of companies claim to use AI tools, 34% of workers engage with them less than once a month. Additionally, only 52% of employees think these tools will be widely adopted in their workplace over the next five years.

The survey suggested that AI tools could save up to two hours of work weekly, equivalent to over 100 hours annually. Yet, concerns about data security and job displacement discourage their use. Of the employees surveyed, 78% believe that AI tools will assist them in saving time, 64% think it will improve work-life balance, and 72% expect a positive impact on job satisfaction.

Despite these recognised advantages, fears are preventing more widespread adoption. Data security remains a significant issue, with 49% expressing concern. Furthermore, 43% worry that artificial intelligence could replace their roles, and 57% stress the importance of human input in AI tasks. Currently, 40% of companies do not have clear AI ethics guidelines, and 25% of workers are uncertain about their workplace AI policies.

AI skills acquisition is another significant hurdle for firms, as only 27% of employees have received training through work-sponsored programs. Many workers turn to self-education or experimenting independently with AI tools at rates of 44% and 41%, respectively.

Dan Lawyer, Chief Product Officer at Lucid Software, commented: "AI is helping the workforce ideate, make decisions, and streamline workflows. It enables teams to reclaim valuable hours, focus on high-impact work, and drive projects forward with greater efficiency. I have seen firsthand how impactful the technology is, and it's crucial that employees at every level embrace it responsibly. Executives and leaders have the opportunity to make the introduction of AI seamless, exciting, and beneficial to their teams and organisations so they don't fall behind their competitors."

Lucid Software's report highlights a gap between AI's potential and its workplace use. While AI promises efficiency and job satisfaction, concerns about data security, job loss, and insufficient training hinder adoption. Addressing these issues with clear policies and education could help organisations fully leverage AI's benefits and foster greater confidence among employees.