About Tom
Tom Raynel
Managing Editor
With a passion for Politics, Sport & Technology, Tom is always finding something new to invest his time in. Whenever he is not at work, he is diving into the news or watching whatever sport he can. Now living in the city, you can find him trying out new experiences and getting to know his new surroundings.
Stories by Tom - Page 15
Twilio unveils Unified Profiles & Agent Copilot for customised interactions
Thu, 28th Mar 2024
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cx
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martech
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ai
Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.
Zscaler's 2024 report examines AI use & rising security risks
Thu, 28th Mar 2024
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edutech
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cloud security
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ai
Zscaler's 2024 AI Security Report shows a 600% surge in enterprise use of AI/ML tools despite the increasing risk of accidental data breaches.
KPMG Australia announces formal alliance with SAP
Thu, 28th Mar 2024
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digital transformation
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partner programmes
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supply chain systems
KPMG Australia partners with SAP through the SAPPartnerEdge programme to accelerate the delivery of industry-specific, tech-driven solutions.
Adobe enhances Experience Cloud for optimised customer engagement
Wed, 27th Mar 2024
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cx
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martech
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ai
Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.
Adobe & Microsoft unveil AI-powered tools for marketers
Wed, 27th Mar 2024
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martech
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ai
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productivity
Adobe and Microsoft have unveiled a groundbreaking partnership to boost marketers' efficiency, merging Adobe Experience Cloud with Microsoft Copilot for a next-level AI-powered work experience.
Adobe & Henkel extend partnership for AI-driven automation
Tue, 26th Mar 2024
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martech
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cdp
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ai
Adobe enhances Henkel's customer engagement with AI-driven automation and uses Adobe Firefly and Adobe Experience Cloud to augment personalised content.
APJ manufacturers face mounting API cyber threat, says Akamai
Tue, 26th Mar 2024
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advanced persistent threat protection
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gaming
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digital entertainment
Akamai's latest SOTI report reveals almost 15% of 2023 web attacks in the APJ region targeted APIs, particularly hitting manufacturers.
CrowdStrike & HCLTech unite to boost managed security solutions
Tue, 26th Mar 2024
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advanced persistent threat protection
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ai security
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ai
Cybersecurity firm CrowdStrike aims to bolster the digital security transformation of companies worldwide through a strategic alliance with tech giant HCLTech.
Microsoft's Surface Pro 10 promotes passwordless future with YubiKey
Mon, 25th Mar 2024
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cybersecurity
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yubico
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hospitality
Yubico's YubiKey collaborates with Microsoft's Surface Pro 10 for Business for NFC-based, phishing-resistant, passwordless authentication.
Tangerine scores high in Finder's & WeMoney's telco awards
Mon, 25th Mar 2024
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uc
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telco
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awards
Tangerine has clinched key awards at the recent Finder’s nbn and Mobile Awards and WeMoney Telco and Broadband Awards.
ANZ retailers struggle with omnichannel experience
Mon, 25th Mar 2024
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cx
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martech
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omnichannel
ANZ retailers struggle with inventory accuracy, hindering smooth omnichannel shopping experiences, according to a Manhattan Associates study.
AcademyEX celebrates diversity in landmark New Zealand graduation
Mon, 25th Mar 2024
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edutech
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e-learning
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learning
New Zealand's academyEX celebrates the graduation of a 100-strong, diverse cohort, endorsing its successful learning model.
Austin Group bolsters partnership with SAP Emarsys
Mon, 25th Mar 2024
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cx
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martech
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cdp
The Austin Group amplifies commitment to improved customer experience via an extended partnership with SAP Emarsys, yielding significant growth in Gazman's email revenue.
RiverSafe & DomainTools unite for enhanced cyber threat defence
Mon, 25th Mar 2024
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advanced persistent threat protection
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cybersecurity
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threat detection
RiverSafe forms a strategic partnership with DomainTools to enhance cyber threat detection, combining expertise and advanced intelligence for bolstered cybersecurity protections.
RIC's digital transformation revolutionises Australian farm loans
Mon, 25th Mar 2024
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saas
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digital transformation
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hyperscale
The Regional Investment Corporation (RIC) and Infosys Finacle have successfully launched the SaaS-based Finacle Digital Lending Solution, streamlining RIC's operations and lowering costs.
Infosys & PIL form strategic tech partnership for digital transformation
Mon, 25th Mar 2024
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cx
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martech
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digital transformation
Global digital services leader, Infosys, joins forces with shipping titan Pacific International Lines to accelerate digitalisation, modernise customer portal and enact transformative changes across the logistics sphere.
Dynatrace named as 'Leader' in 2024 GigaOm Radar Report
Mon, 25th Mar 2024
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digital transformation
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data analytics
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ai
Dynatrace, a unified observability and security expert, achieved the 'Leader' ranking in the 2024 GigaOm Radar Report for Cloud Observability Solutions.
Ripple hosts Australia policy summit on blockchain regulation
Mon, 25th Mar 2024
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blockchain
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cryptocurrency
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risk & compliance
Ripple's inaugural Australia policy summit equipped nearly 200 global/local policymakers and industry leaders with insights into regulatory amendments for blockchain.
Versent named APJ Partner of the Year by Ping Identity
Mon, 25th Mar 2024
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iam
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ping identity
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awards
Versent recognised by Ping Identity as APJ Partner of the Year 2023, in tribute to its dedication to enhancing digital experiences and addressing complex business challenges.
Exclusive: CyberArk and the evolving role of CISOs
Mon, 25th Mar 2024
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digital transformation
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cybersecurity
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critical infrastructure
CyberArk's Thomas Fikentscher discusses the growing cybersecurity threat, highlighting an expected surge in identity-related breaches and the integral role of CISOs.