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Small and Medium Enterprise (SME) Stories

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Small and Medium Enterprise (SME) stories

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Small and Medium Enterprise (SME) stories

team.blue adds AI tools across four small business brands
Software-as-a-Service

team.blue adds AI tools across four small business brands

Small businesses can now automate website, reporting and email tasks as team.blue rolls out AI across four brands on European infrastructure.

By Regine Laguilles • 4 min read • Last week
8x8 launches flexible small business offer for partners
Software-as-a-Service

8x8 launches flexible small business offer for partners

Small businesses in the UK, Ireland and Australia can now buy 8x8 services without fixed seats or annual licences, easing reseller sales.

By Sean Mitchell • 4 min read • Last week
Custom Travel Solutions wins Silver for AI customer support
Digital Transformation

Custom Travel Solutions wins Silver for AI customer support

Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.

By Sofiah Nichole Salivio • 3 min read • Last week
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
Software-as-a-Service

Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha

The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.

By Donovan Jackson • 5 min read • Last week
SonicWall boosts endpoint security for SMBs and mid-market
Malware

SonicWall boosts endpoint security for SMBs and mid-market

SMBs and mid-market firms facing AI-driven attacks are set for tighter device controls as SonicWall prepares a new endpoint security product.

By Anthony Caruana • 5 min read • This month
Thrive appoints Joe Mercurio as Chief Revenue Officer
Digital Transformation

Thrive appoints Joe Mercurio as Chief Revenue Officer

The hire signals Thrive's push to unify sales, customer success and channel partnerships as it expands in AI, cybersecurity and cloud services.

By Sofiah Nichole Salivio • 3 min read • This month
Sage adds GoCardless Pay by Bank to accounting software
Software-as-a-Service

Sage adds GoCardless Pay by Bank to accounting software

Small firms can now collect one-off invoice payments faster, with automatic reconciliation aimed at easing cash flow and admin work.

By Karen Joy Bacudo • 3 min read • This month

Stories from Other Regions

Small and Medium Enterprise (SME) stories

AssetControl launches low-cost cloud asset platform
Software-as-a-Service

AssetControl launches low-cost cloud asset platform

Small firms can now track assets and keys from GBP £20 a month, as AssetControl targets spreadsheet-based operations with browser software.

By Karen Joy Bacudo • 4 min read • Last week
The Marketing Centre bets on fractional CMO growth
Digital Transformation

The Marketing Centre bets on fractional CMO growth

Smaller businesses could gain board-level marketing expertise without full-time pay as demand grows for flexible senior leadership.

By Regine Laguilles • 4 min read • Last week
Flagstone expands SME savings panel to 56 UK banks
Fintech

Flagstone expands SME savings panel to 56 UK banks

UK SMEs can now spread surplus cash across more than 200 business savings accounts as Flagstone lifts its bank panel to 56.

By Karen Joy Bacudo • 4 min read • Last week
Visa, Lianlian complete first B2B AI agent payment
Digital Transformation

Visa, Lianlian complete first B2B AI agent payment

Small businesses could save time on procurement as an AI agent in Greater China sourced, ordered and paid for a sample without manual input.

By Karen Joy Bacudo • 4 min read • Last week
Tyro Health launches GapOnly Vet Portal for clinics
Fintech

Tyro Health launches GapOnly Vet Portal for clinics

Veterinary clinics can now cut invoice delays as a new portal links real-time pet insurance claims with payments in one workflow.

By Karen Joy Bacudo • 4 min read • Last week
Keepit adds SaaS backup platform to Pax8 Marketplace
Software-as-a-Service

Keepit adds SaaS backup platform to Pax8 Marketplace

Pax8 partners can now sell independent backup and recovery for Microsoft 365, Salesforce and other SaaS tools to SMEs through the marketplace.

By Sean Mitchell • 4 min read • Last week
OpenAI launches ChatGPT programme for small businesses
Data Analytics

OpenAI launches ChatGPT programme for small businesses

Small firms will get training, app integrations and guides as OpenAI courts a lucrative market of lean teams seeking to automate routine tasks.

By Sean Mitchell • 3 min read • Last week
SMEC AI launches national line to aid SME AI adoption
Digital Transformation

SMEC AI launches national line to aid SME AI adoption

A free phone service aims to help Australian small businesses move beyond early AI trials, after research found most do not know where to begin.

By Mark Tarre • 4 min read • Last week
Tax Traders appoints Chloe Kyrke-Smith as Head of Product
Software-as-a-Service

Tax Traders appoints Chloe Kyrke-Smith as Head of Product

The hire signals a push beyond tax pooling as the fintech widens its product suite for accountants and small businesses.

By Mark Tarre • 3 min read • Last week
Zen launches business fund for UK customer milestones
Digital Transformation

Zen launches business fund for UK customer milestones

Small UK firms buying eligible services could win cash as the broadband provider rewards milestones like hiring staff or moving premises.

By Sean Mitchell • 3 min read • Last week