Salesforce stories - Page 2

Singaporean leaders face challenges in data infrastructure as pressure mounts to scale AI, with many struggling to ensure reliable, integrated data for success.

CData's Connect AI now enables Microsoft Copilot Studio agents to access and act on live data from 350+ enterprise systems, boosting AI-driven business insights.

Salesforce has opened a new office in Manila and plans to train 12,000 Filipino workers in AI and CRM skills over the next five years.

AI is set to handle 60% of Australian customer queries by 2027, up from 31%, transforming service operations and boosting business efficiency.

OpenText has launched the AI Data Platform to securely unify and manage enterprise data, enhancing AI accuracy and integration across industries.

Marketing agencies can turn fragmented data into revenue by using AI-driven systems that enable continuous testing, learning, and real-time optimisation.

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

MYOB has appointed Paul Voges to lead its Enterprise Division, aiming to grow its cloud ERP platform among mid-sized businesses in Australia and New Zealand.

Smart Communications has launched an AWS-powered data centre in Singapore to enhance secure, compliant digital engagement for ASEAN enterprises.

AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.

Informatica updates its Intelligent Data Management Cloud with new agentic AI features, enhancing data trust, security and automation for enterprises.

ELMO Software appoints Anne Tosky as Global Chief People Officer to lead people strategy amid expansion in Australia, New Zealand and the UK.

Workday is harnessing AI agents to revolutionise enterprise finance and HR, enhancing data integrity, compliance, and real-time insights across global firms.

BlueVoyant warns Australian firms after Qantas and Mango suffer breaches via third-party suppliers, highlighting risks in supply chain cyber security.

Insight Enterprises plans to acquire Australian cyber security firm Sekuro, boosting its APAC capabilities amid a 38% rise in regional data breaches in 2024.

m3ter upgrades its Salesforce package with advanced pricing and two-way data synchronisation to support flexible, usage-based billing for B2B software firms.

UnifyApps raises USD $50 million to expand its AI platform, aiming to help firms scale enterprise AI with low-code solutions and new leadership.

Cloudwerx names Brendan Connolly as COO to lead and expand its agentic AI services, boosting delivery and client value across data and Salesforce platforms.

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.