Process automation stories
Enterprise customers in Latin America could gain more control over AI deployment as CI&T and Mistral team up on private model stacks.
Customers can now build and run AI-powered business apps inside Fusion, cutting the governance and integration work needed to move pilots into production.
Governance gaps are slowing enterprise adoption as most technology leaders say AI deployment is outpacing controls, according to a cited IBM study.
Businesses risk flawed AI decisions unless enterprise software embeds industry context, governance and real-time data at its core.
Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.
Marketing teams can now automate customer journeys and routine site tasks without sending data to a separate platform, easing GDPR concerns.
More than 5 million Codex users could now hand hours-long office tasks to a new agent that drafts documents, spreadsheets and slide decks.
AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.
The new software is aimed at cutting manual follow-up in order, warehouse and transport operations as supply chain teams seek faster decisions.
Finance teams may cut manual work as the new system handles invoices, payouts and reconciliation under guardrails and human approval rules.
New oversight is set to shape AI rules, but businesses say success will hinge on practical guidance, skills and sustained investment.
Australian firms are increasingly using AI in day-to-day operations, with leaders saying data quality and human oversight now matter more than pilot projects.
Real-time syncing should cut manual work and inventory errors as healthcare buyers increasingly depend on online procurement for critical supplies.
The promotion aims to sharpen One.site's push into construction software as contractors seek to cut paperwork and improve site safety.
Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.
New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.
Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.
Irish firms risk falling further behind as GPT 5.6 outpaces their ability to retrain staff, redesign workflows and justify AI spend.
Mid-sized firms can test Unit4's AI tools in ERPx until August 2027, as vendors race to lower adoption risk for cautious buyers.
The top ranking signals growing demand for university AI that can manage sensitive data, automate admin work and scale across campus systems.