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Orchestration Stories - Page 41

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Orchestration stories

Genesys & ServiceNow join forces to revolutionise customer service
Unified Communications

Genesys & ServiceNow join forces to revolutionise customer service

AI players, Genesys and ServiceNow announce a strategic partnership to deliver a unified customer service solution, enhancing experience orchestration and business transformation.

By Kaleah Salmon • 3 min read • Tue, 14th May 2024
Yellow.ai debuts industry-first Orchestrator LLM in AI customer service
Unified Communications

Yellow.ai debuts industry-first Orchestrator LLM in AI customer service

Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.

By Sean Mitchell • 3 min read • Thu, 9th May 2024
Red Hat & Run:ai team up to enhance AI operations efficiency
Hybrid Cloud

Red Hat & Run:ai team up to enhance AI operations efficiency

Open-source solutions leader, Red Hat, collaborates with AI optimisation specialist Run:ai to improve AI operations efficiency and maximise resource utilisation on Red Hat's OpenShift AI platform.

By Sean Mitchell • 3 min read • Thu, 9th May 2024
ExtraHop collaborates with CrowdStrike to bolster network security
Firewalls

ExtraHop collaborates with CrowdStrike to bolster network security

ExtraHop and CrowdStrike partner to bolster threat mitigation, integrating ExtraHop's cloud-native network detection with CrowdStrike's AI-native platform.

By Shannon Williams • 2 min read • Thu, 9th May 2024
Medallia recognised as Technology Leader in Q4 2023 Spark Matrix report
Customer Experience

Medallia recognised as Technology Leader in Q4 2023 Spark Matrix report

Medallia, an industry expert in customer and employee experience, earns recognition as Technology Leader in Quadrant Knowledge Solutions' Spark Matrix Digital Marketing Analytics Q4 2023 report.

By Kaleah Salmon • 3 min read • Wed, 8th May 2024
Portkey.ai & F5 launch partnership for reliable AI apps deployment
Large Language Models

Portkey.ai & F5 launch partnership for reliable AI apps deployment

Portkey.ai and F5 collaborate to revolutionise the delivery and management of secure artificial intelligence applications.

By Shannon Williams • 3 min read • Tue, 7th May 2024
Techwave recognised as 'major contender' in Everest Group's PEAK Matrix
Software engineering

Techwave recognised as 'major contender' in Everest Group's PEAK Matrix

Everest Group recognises Techwave as a 'major contender' on their SAP Business Application Services PEAK Matrix 2024 for its customer-focused services in Mid-Market Enterprises.

By Sean Mitchell • 2 min read • Fri, 3rd May 2024
SnapLogic crowned Leader in Aragon's tPaaS for third year running
Digital Transformation

SnapLogic crowned Leader in Aragon's tPaaS for third year running

SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.

By Sean Mitchell • 3 min read • Fri, 3rd May 2024
Commvault launches Cloud Cleanroom for cyber attack recovery
Data Protection

Commvault launches Cloud Cleanroom for cyber attack recovery

Commvault revolutionises cyber resilience with Cloud Cleanroom Recovery, an innovative overhaul in cleanroom technology that promises cost-saving, frequent testing, and a robust solution against cyber threats.

By Sean Mitchell • 3 min read • Wed, 1st May 2024
Veritas unveils AI advancements for self-defending data protection
Data Protection

Veritas unveils AI advancements for self-defending data protection

Veritas Technologies amplifies AI for enhanced, self-protecting data security measures, aiming to facilitate quicker recovery for businesses post-cybersecurity breaches.

By Kaleah Salmon • 3 min read • Wed, 1st May 2024
Logpoint unveils platform enhancements for improved cybersecurity operations
Firewalls

Logpoint unveils platform enhancements for improved cybersecurity operations

Cybersecurity firm Logpoint has introduced enhancements to its Director and Converged Security Information and Event Management platforms, set to improve performance and user experience for MSSPs and other organisations.

By Sean Mitchell • 3 min read • Wed, 1st May 2024
Hyland pioneers AI updates for increased efficiency & automation
EduTech

Hyland pioneers AI updates for increased efficiency & automation

Hyland, global content solutions leader, introduces Hyland Experience Automate (Hx Automate), a pioneering service from its next-gen Hyland Experience (Hx) platform, aiming to revolutionise AI application in business management.

By Catherine Knowles • 3 min read • Fri, 26th Apr 2024
AI scams prompt need for advanced fraud-detection technologies
Email Security

AI scams prompt need for advanced fraud-detection technologies

Urgency grows for advanced fraud-detecting tech amid rising AI-backed scams, with a McDonald's scam highlighting the potential for proactive AI defence mechanisms.

By Catherine Knowles • 3 min read • Thu, 25th Apr 2024
Dell, Hyundai AutoEver & Intel collaborate for AI edge ecosystem growth
Network Infrastructure

Dell, Hyundai AutoEver & Intel collaborate for AI edge ecosystem growth

Dell Technologies teams up with Hyundai AutoEver and Intel to bolster manufacturers' use of AI in enhancing edge data handling.

By Tom Raynel • 3 min read • Wed, 24th Apr 2024
Five top concerns in private cloud visibility
Malware

Five top concerns in private cloud visibility

Despite progress in perimeter security, the focus has shifted to private cloud networks, where insider threats prove costly.

By Martyn Crew • 4 min read • Tue, 23rd Apr 2024
Exclusive: How SAS is tackling risk management and compliance
Risk & Compliance

Exclusive: How SAS is tackling risk management and compliance

Innovative analytics and AI company, SAS, led by Chris Schaub, is revolutionising risk management and compliance practices in Australia and New Zealand.

By Tom Raynel • 4 min read • Tue, 23rd Apr 2024
SAS Viya leads GenAI market with boosts to productivity & efficiency
Customer Experience

SAS Viya leads GenAI market with boosts to productivity & efficiency

SAS Viya is making strides in GenAI, delivering tangible ROI through the proficient application of large language models, and boosting customer productivity and efficiency.

By Shannon Williams • 3 min read • Fri, 19th Apr 2024
Samsung unveils 2024 TV range, with AI-driven picture technology
Digital Signage

Samsung unveils 2024 TV range, with AI-driven picture technology

Samsung unveils its innovative 2024 TV range, spearheaded by the flagship Neo QLED 8K TV, promising consumers enhanced entertainment options.

By Tom Raynel • 3 min read • Thu, 18th Apr 2024

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Orchestration stories