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Online shopping Stories - Page 4

Global Stories

Online shopping stories

Shoppers turn against AI social content, survey finds
Customer Experience

Shoppers turn against AI social content, survey finds

Growing distrust of AI-made posts is pushing brands towards human-led social campaigns as younger shoppers increasingly favour authenticity online.

By Catherine Knowles • 4 min read • Last month
Retail websites worst for accessibility, report finds
Customer Experience

Retail websites worst for accessibility, report finds

Disabled shoppers face repeated barriers online, as retail sites log 27% more accessibility errors than the average website, a report says.

By Shannon Williams • 4 min read • Last month
Superdry appoints Verde Digital to boost organic search
Digital Transformation

Superdry appoints Verde Digital to boost organic search

The fashion retailer wants more shoppers to find its clothing through generic searches, reducing reliance on branded traffic and paid ads.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Megantic warns retailers on AI search risk in APAC
Customer Experience

Megantic warns retailers on AI search risk in APAC

Retailers could miss out on AI-led discovery unless product data is structured for answer engines, according to a Megantic and Shopify APAC whitepaper.

By Sofiah Nichole Salivio • 4 min read • Last month
Rithum appoints Mausam Bhatt as Chief Product Officer
Data Analytics

Rithum appoints Mausam Bhatt as Chief Product Officer

The hire comes as the software group steps up AI and automation across its commerce platform, aiming to simplify operations for retailers and brands.

By Sofiah Nichole Salivio • 4 min read • Last month
Visa says AI agents may soon negotiate business deals
Digital Transformation

Visa says AI agents may soon negotiate business deals

Many firms are preparing to let software bargain and buy for them, even as consumers remain wary of giving AI free rein over spending.

By Karen Joy Bacudo • 4 min read • Last month
Click Frenzy & Power Retail enter liquidation
Digital Transformation

Click Frenzy & Power Retail enter liquidation

Staff and creditors face uncertainty as both businesses keep trading under external control while receivers assess their future.

By Sean Mitchell • 3 min read • Last month
AI shopping to boost Australia's retail centre leaders
Customer Experience

AI shopping to boost Australia's retail centre leaders

AI shopping tools could widen the gap between Australia’s top retail centres and weaker malls as investors chase experiential assets.

By Shannon Williams • 5 min read • Tue, 31st Mar 2026

Stories from Other Regions

Online shopping stories

New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month
Taboola says DeeperDive nears 7 million monthly users
Marketing Technologies

Taboola says DeeperDive nears 7 million monthly users

Adoption of Taboola’s AI Q&A tool is accelerating as publishers seek to hold readers on-site and monetise search habits reshaped by generative AI.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australians fear identity theft as online fraud rises
Surveillance

Australians fear identity theft as online fraud rises

Fraud is eroding trust in digital services, with 56% of Australians saying they have already suffered online scams or identity theft.

By Sean Mitchell • 4 min read • Last month
UK online sales rise 11.4% in February despite dip
Digital Transformation

UK online sales rise 11.4% in February despite dip

Consumer spending held up last month, with online sales values rising 11.4% year on year even as volumes slipped 0.5% from January.

By Karen Joy Bacudo • 5 min read • Last month
How smarter hosting choices are influencing online retail performance
Data Protection

How smarter hosting choices are influencing online retail performance

Faster sites and steadier checkouts are helping Australian retailers reduce cart abandonment and cope with traffic spikes.

By Tom Thatcher • 7 min read • Last month
Canadians embrace multi-banking as fees & budgeting bite
Fintech

Canadians embrace multi-banking as fees & budgeting bite

Rising fees and tighter household budgets are pushing more Canadians to split their money across digital and traditional providers.

By Karen Joy Bacudo • 3 min read • Last month
Australia Post buys Rendr to speed same-day delivery
Digital Transformation

Australia Post buys Rendr to speed same-day delivery

The deal gives retailers broader same-day and on-demand options, as Australia Post extends reach to almost 90% of the population.

By Shannon Williams • 4 min read • Last month
Evri opens Barnsley fulfilment centre with GBP £4m
Customer Experience

Evri opens Barnsley fulfilment centre with GBP £4m

The 265,000 sq ft site is set to create more than 150 jobs and give smaller retailers a later order cut-off for next-day delivery.

By Sofiah Nichole Salivio • 3 min read • Last month
Poor product information fuels returns & lost sales
Customer Experience

Poor product information fuels returns & lost sales

Shoppers are abandoning purchases and sending goods back as missing or inaccurate details undermine confidence, according to new Akeneo research.

By Shannon Williams • 3 min read • Tue, 31st Mar 2026
Australians split shopping across retailers to chase value
Customer Experience

Australians split shopping across retailers to chase value

Weaker loyalty and lower confidence are pushing most shoppers to compare prices across stores, with 67% splitting purchases to find value.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026