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Microsoft 365 readiness gaps worry MSPs as AI demand grows
Software-as-a-Service

Microsoft 365 readiness gaps worry MSPs as AI demand grows

Only 3% of MSPs said every client tenant is Copilot-ready, despite AI governance becoming the fastest-growing request.

By Sofiah Nichole Salivio • 5 min read • 5 days ago
Trusted identity cuts across physical and logical systems
Digital Transformation

Trusted identity cuts across physical and logical systems

Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.

By Anthony Caruana • 4 min read • Last week
OpenAI launches Admin plugin for ChatGPT Work & Codex
Software-as-a-Service

OpenAI launches Admin plugin for ChatGPT Work & Codex

Workspace managers can now handle access, spending and user changes in ChatGPT Work and Codex without switching between separate admin tools.

By Mark Tarre • 4 min read • Last week
Fourthline wins EU QTSP status for digital signatures
Data Protection

Fourthline wins EU QTSP status for digital signatures

Banks and fintechs can now verify customers and issue legally recognised signatures in one flow, after Fourthline Trust Services gained EU QTSP status.

By Mark Tarre • 3 min read • Last week
Ripjar names new product & Marketing Chiefs as ARR rises
Software-as-a-Service

Ripjar names new product & Marketing Chiefs as ARR rises

Annual recurring revenue at the screening software group climbed 40% as it bolsters leadership for a push into the US and other markets.

By Sofiah Nichole Salivio • 4 min read • Last week
Guideless raises EUR €1 million in pre-seed funding
Software-as-a-Service

Guideless raises EUR €1 million in pre-seed funding

The Vilnius startup is targeting UK, European and US growth after attracting backing from Vinted executives and Superhero Capital.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Exclaimer launches MSP Connect for managed service providers
Software-as-a-Service

Exclaimer launches MSP Connect for managed service providers

Billing and administration will be simpler for MSPs managing email signatures across Microsoft 365 and Google Workspace, with rollout under an hour.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Study finds companies lose 26% of time to wasted effort
Customer Relationship Management

Study finds companies lose 26% of time to wasted effort

Businesses could claw back hours and profit, with a study finding 26% of working time is lost to handoffs, switching and admin.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Smaller firms use AI training to recruit & keep staff
Digital Transformation

Smaller firms use AI training to recruit & keep staff

Smaller employers are using AI training to win recruits and keep staff, with 53% citing satisfaction and retention as the key payoff.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Daon wins Frost & Sullivan recognition for biometric model
Biometrics

Daon wins Frost & Sullivan recognition for biometric model

The award highlights rising pressure on identity vendors to stop fraud that now slips between login checks, account recovery and contact-centre calls.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Teletrac Navman study links onboarding to driver trust
Data Protection

Teletrac Navman study links onboarding to driver trust

Better onboarding could make fleet safety tech far more effective, as prepared drivers were three times likelier to rate coaching highly.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Onboarding stories

BrightHR launches Fair Work tools for small business
Software-as-a-Service

BrightHR launches Fair Work tools for small business

Small employers could avoid costly wage and classification mistakes as BrightHR adds guided compliance tools to its workforce software.

By Mark Tarre • 4 min read • 5 days ago
Alkami tops credit unions in FI Navigator rankings
Data Analytics

Alkami tops credit unions in FI Navigator rankings

For smaller lenders, the rankings offer evidence that digital banking spend can translate into faster customer and deposit growth against larger rivals.

By Karen Joy Bacudo • 4 min read • Last week
Britons factor broadband into home moves, survey finds
Customer Experience

Britons factor broadband into home moves, survey finds

Slow broadband could now rule out a property for nearly a quarter of home movers, as internet access becomes a key deciding factor.

By Sofiah Nichole Salivio • 5 min read • Last week
WORK180 coalition targets one million youth pathways
Digital Transformation

WORK180 coalition targets one million youth pathways

AI is unsettling young Australians' job plans as WORK180 warns one in four jobseekers have been searching for work for over a year.

By Mark Tarre • 5 min read • Last month
Intapp launches Celeste AI for compliance and timekeeping
Software-as-a-Service

Intapp launches Celeste AI for compliance and timekeeping

AI-driven workflows are set to speed intake, conflicts checks and billing for regulated firms as they juggle growth and tighter compliance demands.

By Karen Joy Bacudo • 4 min read • Last month
Green Check expands compliance platform beyond cannabis
Fintech

Green Check expands compliance platform beyond cannabis

Banks and credit unions can now manage compliance for money services, gaming and other high-risk sectors in one system.

By Karen Joy Bacudo • 3 min read • Last month