IT Department Stories - Page 6

Global Stories

IT Department stories

Virtual desktops modernised, not retired, survey finds

Most users are still relying on virtual desktops, but patching confidence and rising management costs are pushing IT teams to rethink operations.

By Sofiah Nichole Salivio • 4 min read • This month

Disaster Recovery

BlackBerry adds Microsoft Teams link to AtHoc platform

Teams users can now handle critical alerts inside their usual workspace as BlackBerry extends AtHoc for faster responses to incidents.

By Sean Mitchell • 4 min read • This month

Open source

Anthropic launches Claude Desktop beta for Linux users

Developers on Linux can now use Claude Desktop natively, though the beta lacks Computer Use and voice input for now.

By Sean Mitchell • 3 min read • This month

Software-as-a-Service

Nasuni wins sixth NorthFace award, tops G2 reports

Audited feedback has lifted Nasuni's customer-service standing, with a 98% CSAT score and top G2 placements across 15 categories.

By Sofiah Nichole Salivio • 4 min read • This month

Software-as-a-Service

Lanas appoints Rob Hutcheson to drive acquisitions

The Irish-headquartered group is stepping up dealmaking in healthcare software, with more than 20 products and €100 million earmarked for acquisitions.

By Sofiah Nichole Salivio • 4 min read • This month

Software-as-a-Service

Keepit ups credit line to USD $90 million for AI push

The refinancing gives the Copenhagen-based software group room to expand enterprise sales and fund AI services built on backup data.

By Sean Mitchell • 4 min read • This month

Data Protection

NiCE & Sopra Steria roll out AI service centre tool

About 800 agents are already using AI guidance as Sopra Steria looks to meet a 90% call-answer target within 20 seconds.

By Sean Mitchell • 4 min read • This month

Data Protection

A strategic blueprint for governing AI-enabled software development

Security risks are rising as AI coding tools become routine, leaving many firms unable to track how machine-generated code reaches production.

By Pieter Danhieux • 3 min read • This month

Software-as-a-Service

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • This month

Digital Transformation

NiCE names five launch partners for AI specialisation

Enterprise buyers will get a new way to assess AI service partners after NiCE introduced a specialism based on certified staff and proven results.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Agentic AI creates enterprise challenge beyond LLM boom

Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.

By David Shilovsky • 5 min read • This month

Data Protection

Commvault named Gartner backup leader for 15th time

The designation underlines rising demand for cyber recovery and AI-era data protection as enterprises shift from backup alone to broader resilience.

By Mark Tarre • 4 min read • This month

Software-as-a-Service

SAP appoints Verena Siow as Asia Pacific President

Asia Pacific customers will get a new regional lead as SAP doubles down on AI-linked growth across one of its biggest markets.

By Mark Tarre • 4 min read • This month

Data Analytics

Google Cloud expands AlloyDB with new AI functions

Businesses could gain faster in-database AI queries as Google Cloud adds summarisation, sentiment analysis and new speed options to AlloyDB.

By Mark Tarre • 4 min read • This month

Stories from Other Regions

IT Department stories

Unified Communications

Cisco powers U.S. Open with secure event networking

Reliable Wi-Fi and cyber security helped organisers keep broadcasts, ticketing and fan services running at the U.S. Open.

By Mark Tarre • 5 min read • This month

Virtualisation

Citrix launches XenServer 9 under existing licences

Existing Citrix customers can avoid extra virtualisation fees as XenServer 9 is folded into current licences for deployments of up to 10,000 sockets.

By Mark Tarre • 4 min read • This month

Software-as-a-Service

Zoho doubles Adelaide headcount as growth shifts regional

Adelaide is now the centre of Zoho's Australian operations, after the software group doubled local staff as revenue and customers climbed.

By Sean Mitchell • 4 min read • This month

Network Infrastructure

Affinity MSP tops Australian MSPs in global 2026 ranking

The result underscores the rising importance of dependable connectivity as businesses increasingly outsource support, security and network operations.

By Sean Mitchell • 4 min read • This month