The Ultimate Guide to IT Automation
2023 edition
Overview
Many tasks associated with day-to-day IT service delivery are somewhat manual, repeatable and don’t require specific skills (such as provisioning or the early stages of incident management). These and other tasks can be automated, accelerating delivery and problem resolution, while reducing IT support staff workload and allowing a focus on higher-value tasks. IT Automation includes software, systems and tools, with configurable rules driving workflows and repeatable processes.
Analyst reports

FMI on ML
Pump control panels market to be US$2.6 billion by 2033...
Fri, 8th Sep 2023

Forrester Research on AI
Advertising agencies in the US will automate 7.5% of jo...
Fri, 16th Jun 2023

FMI on IoT
IoT communication protocol market to be US$24.6 Billion...
Fri, 26th May 2023

FMI on Digital Transformation
Automated test equipment market to be US$23.76 billion ...
Tue, 9th May 2023

FMI on Surveillance
Computer vision market set to reach $26 billion by 2033
Fri, 5th May 2023
Expert columns

By Chris Smith of M-Files
Successful digital transformation strategies for future...
Last week

By Mark Fioretto of UiPath
Why Australian organisations must act now to meet new E...
Last week

By Shweta Bhanda of Uneecops Business Solutions
Building L.I.V.E. enterprises with a fusion of AI and d...
Tue, 19th Sep 2023

By Tim O’Neill of BitTitan
How human-tech connection is key to adoption and change...
Tue, 12th Sep 2023

By Felipe Rubim of CI&T
Getting into the “flow state” of generative AI - CI&T
Wed, 6th Sep 2023
More expert columns

By Mark Fioretto of UiPath
There is still time for Australia to realise Vision 202...
Tue, 8th Aug 2023

By Mark Fioretto of UiPath
How automation will bolster cybersecurity in Australia
Wed, 2nd Aug 2023

By Rod Lester of NICE
Key factors to look for in a Customer Experience Softwa...
Wed, 26th Jul 2023

By Greg Tilton of CSG
How CSPs solve their toughest B2B2X marketplace challen...
Wed, 31st May 2023

By Ilan Rubin of Wavelink
The need to create a strong cyber response framework
Thu, 18th May 2023

By Virginia Galaron Herrera of New Relic
Three steps to building a successful customer adoption ...
Fri, 28th Apr 2023
Top players
Recent news

About Data
UK businesses top in Europe for enterprise-wide IT auto...
Last month

About Investment
OpenOcean reveals 13 new unicorns with 2023 Automation ...
Thu, 26th Oct 2023

About Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise release empowers large core n...
Mon, 23rd Oct 2023

About Check Point Software
Check Point launches security automation and collaborat...
Wed, 18th Oct 2023

About Proofpoint
Proofpoint raises security awareness with latest launch
Wed, 18th Oct 2023
More news

About Customer Relationship Management
Unanet’s AR automation tech to help firms get paid fast...
Fri, 13th Oct 2023

About Amazon Web Services
Boomi pay-as-you-go is now available in the AWS Marketp...
Fri, 13th Oct 2023

About IDC
BlackLine introduces e-Invoice Presentment and Payment
Thu, 12th Oct 2023

About Amazon Web Services
SEON announces launch of full suite on Amazon Web Servi...
Mon, 9th Oct 2023

About Nokia
Advancing autonomous mining with 5G and edge intelligen...
Mon, 9th Oct 2023
Even more news

About Cybersecurity
Imprivata Identity Governance integrates with NHSmail
Fri, 6th Oct 2023

About IT departments
IT professionals embracing AI to automate workflows
Wed, 4th Oct 2023

About Cloud Services
Tray.io unveils AI-powered universal automation solutio...
Fri, 29th Sep 2023

About Market
Seismic reveals vision and roadmap for generative AI
Thu, 28th Sep 2023

About Dynatrace
DevOps automation delivers significant benefits: Dynatr...
Thu, 28th Sep 2023
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