Gartner stories
Is it time to start measuring the return your organisation is getting from its AI investments?
Last week
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data analytics
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digital transformation
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cx
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.
New Relic opens new Bengaluru office for expansion in India
Last week
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cx
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nvidia
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engineering
New Relic has expanded its presence in India by launching a new office in Bengaluru, featuring over 300 seats to support its growing teams.
EXL unveils insurance LLM for improved claims accuracy
Last week
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data analytics
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llms
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ai
EXL has unveiled its new Insurance LLM, enhancing claims accuracy by 30% for the insurance sector, leveraging NVIDIA partnerships and advanced AI techniques.
Gartner: Strategies for new CFOs to succeed in their first 100 days
Last week
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cfo
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leadership
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onboarding
New CFOs face critical challenges in their first months, with a structured onboarding process essential for success, according to Gartner’s Michelle Carlsen.
Newgen Software secures spot in 2024 Gartner report
Last week
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document management
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digital transformation
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ecm
Newgen Software has been named a niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
Newgen named niche player in 2024 Gartner Magic Quadrant
Last month
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digital transformation
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government
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insurance
Newgen Software has been named a Niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive year.
Newgen recognised in 2024 Gartner Magic Quadrant again
Last month
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digital transformation
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low-code
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software development
Newgen Software has been acknowledged by Gartner in the 2024 Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
NTT DATA & Palo Alto Networks launch new MXDR service
Last month
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firewalls
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cloud security
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advanced persistent threat protection
NTT DATA and Palo Alto Networks have unveiled a new MXDR service, enhancing cybersecurity resilience for enterprises in an era of evolving threats.
Fortinet launches AI-powered data loss prevention solution
Last month
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firewalls
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data protection
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cloud security
Fortinet has launched FortiDLP, a next-gen data loss prevention solution designed to enhance security management and address insider threats for enterprises.
NICE recognised as leader in 2024 Gartner Magic Quadrant
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uc
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cx
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martech
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.
Dayforce named Leader in 2024 Gartner Magic Quadrant
Last month
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data analytics
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hcm
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ai
Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.
SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Last month
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digital transformation
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genai
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ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
Freshworks launches Freddy AI Agent for service efficiency
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cx
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martech
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hcm
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
NTT DATA & Palo Alto partner on cybersecurity service
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firewalls
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network security
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cloud security
NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.
New Relic named a Leader in Gartner 2024 Magic Quadrant
Last month
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smartphones
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devops
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cx
New Relic has been named a Leader in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, praised for its visionary integrations and customer satisfaction.
Dynatrace named a leader in 2024 Gartner's Magic Quadrant
Last month
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digital transformation
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cx
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martech
Dynatrace has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Digital Experience Monitoring, showcasing its exceptional capabilities.
IBM named leader in Gartner's cloud finance tools report
Last month
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devops
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financial systems
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apm
IBM has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud Financial Management Tools for its IBM Cloudability product.
Freshworks launches Freddy AI Agent for streamlined support
Last month
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cx
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martech
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hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Appian tops Gartner report for complex applications
Last month
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low-code
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ai
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software development
Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Last month
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.