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Engagement Stories - Page 7

Global Stories

Engagement stories

Software tools present potential solution to employee well-being
Fintech

Software tools present potential solution to employee well-being

Employee well-being is a strategic advantage in the digital age, says software solutions provider Advanced. Low engagement costs $8.8tn globally.

By Catherine Knowles • 3 min read • Thu, 13th Jul 2023
Vonage empowers customer engagement with latest release
Digital Transformation

Vonage empowers customer engagement with latest release

Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.

By Catherine Knowles • 3 min read • Fri, 7th Jul 2023
IWD 2023: Culture Matters - How to Cultivate Elite, Highly Effective Teams
Software Development

IWD 2023: Culture Matters - How to Cultivate Elite, Highly Effective Teams

I've been a manager for more than 15 years, and during that time, I've learned not only from others' mistakes and best practices but from my own.

By Neta Gur-Ari Krakover • 6 min read • Wed, 8th Mar 2023
Prioritising a digital-first customer experience strategy
Unified Communications

Prioritising a digital-first customer experience strategy

The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.

By Rod Lester • 3 min read • Wed, 1st Mar 2023
Listen and act: Why hotels need better guest engagement
Customer Experience

Listen and act: Why hotels need better guest engagement

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

By Murphy Mathew • 4 min read • Tue, 28th Feb 2023
Couchbase appoints Fidelma Butler as Chief People Officer
Human Capital Management

Couchbase appoints Fidelma Butler as Chief People Officer

Cloud database platform company, Couchbase, appoints Fidelma Butler as Chief People Officer to lead SaaS team scaling and building company culture.

By Oliver Stewart • 2 min read • Thu, 16th Feb 2023
Nutanix has a new APJ Customer Success Director
Data Analytics

Nutanix has a new APJ Customer Success Director

Nutanix hires Natalie Chrara as Director of Customer Success for APJ region, bringing 20yrs of experience in tech sales leadership and CCO roles.

By Zach Thompson • 2 min read • Wed, 21st Dec 2022
Nutanix rolls out next era of its global partner program
Customer Relationship Management

Nutanix rolls out next era of its global partner program

Nutanix launches revamped Elevate partner program to improve partner engagement and support throughout the customer lifecycle.

By Catherine Knowles • 3 min read • Thu, 22nd Sep 2022
Changing the customer engagement game with ERP
DevOps

Changing the customer engagement game with ERP

In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.

By Jo Tozer • 4 min read • Mon, 5th Sep 2022
VMware appoints Tan Siew as Singapore country manager
Hybrid Cloud

VMware appoints Tan Siew as Singapore country manager

Singapore appoints Tan Siew San as VMware country manager—her 20 years of IT and team leadership experience will help drive business growth in Singapore.

By Zach Thompson • 2 min read • Fri, 20th May 2022
Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world
Customer Relationship Management

Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world

We've been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.

By Alexandra Smit • 5 min read • Thu, 28th Apr 2022
Modern Campus appoints Jessica Phinn as Chief People Officer
Human Capital Management

Modern Campus appoints Jessica Phinn as Chief People Officer

Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.

By Zach Thompson • 2 min read • Fri, 18th Mar 2022
Workday helps Chorus connect well-being to business performance
Unified Communications

Workday helps Chorus connect well-being to business performance

Chorus, a New Zealand telecommunications infrastructure business, has implemented technology that links well-being with business performance.

By Staff Writer • 4 min read • Fri, 11th Mar 2022

Stories from Other Regions

Engagement stories

How is working from home impacting remote employees?
Hybrid & Remote Work

How is working from home impacting remote employees?

How can employers overcome these hurdles, ensure their remote employees are happy and healthy and stay afloat in today's economy?.

By Kevin Lamb • 5 min read • Fri, 19th May 2023
Silver Fern Farms deploys Oracle Fusion Cloud HCM
Oracle

Silver Fern Farms deploys Oracle Fusion Cloud HCM

New Zealand meat processor Silver Fern Farms has deployed Oracle Fusion Cloud HCM, boosting employee engagement by more than 60%.

By Shannon Williams • 3 min read • Thu, 16th Mar 2023
Rakuten Advertising appoints new Commercial Director for China
Microsoft

Rakuten Advertising appoints new Commercial Director for China

Rakuten Advertising appoints Neil Cao as Commercial Director for China, aiming to accelerate growth and develop performance marketing strategies.

By Sean Mitchell • 2 min read • Thu, 16th Feb 2023
Calabrio appoints Jim Davies as Chief Experience Officer
Customer Experience

Calabrio appoints Jim Davies as Chief Experience Officer

Former Gartner analyst Jim Davies becomes Calabrio's Chief Experience Officer, prioritizing customer-first contact center strategies and VoC insights.

By Zach Thompson • 2 min read • Fri, 11th Nov 2022
Compono appoints Trent Innes as CEO
AR, VR & Metaverse

Compono appoints Trent Innes as CEO

Former Xero MD, Trent Innes, appointed as CEO of Compono, aiming to lead the firm's next stage of growth into new markets. #leadership #talent.

By Zach Thompson • 2 min read • Fri, 29th Apr 2022