Eagle Eye stories
Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.
Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.
Retailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
The revamped More Card scheme has helped Morrisons lift loyalty-linked sales from 47% to 65% in 18 months, as it adds real-time offers.
Retailers in Asia-Pacific will gain more choice over loyalty and personalisation systems as Eagle Eye broadens its partner network with Divide By Zero.
Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.
The new body seeks to help brands retain customers as Asia-Pacific loyalty spending is forecast to reach USD $141.8 billion by 2030.
Better customer data is becoming essential as AI agents start to shape product discovery, loyalty and campaign choices in real time.
The rollout gives 5.25 million shoppers tailored offers and gives brands clearer proof of sales impact, as convenience retail shifts to AI targeting.
Security integrators could cut development time and costs as Brivo updates its platform for natural-language AI tools and wider software links.
Demand for modern access control is rising as ageing security systems in Britain push Brivo to expand local support and AI-led services.
Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.
Under-35s are far likelier to walk away from retailers over weak rewards, even as 61% say they feel more loyal than three years ago.
Shoppers at Central Retail Vietnam can now earn points and lower prices across multiple brands, with the scheme signing up 5.8 million members.
Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.
Executives said clearer rules could speed adoption, ease copyright disputes and help Australia turn AI into a commercial edge in mining and retail.
Dispatchers in Hinds County can now see live images from pre-approved cameras during emergencies, in a first countywide US rollout.
Loyalty schemes in APAC are losing relevance as global leaders win customers with simpler, more personal offers delivered in real time.
Brands risk losing customers to AI agents unless loyalty offers are machine-readable, real-time and simple enough to be chosen automatically.
APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.
