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Data Insights stories

ServiceNow launches unified AI Experience with multimodal agents
Customer Relationship Management

ServiceNow launches unified AI Experience with multimodal agents

ServiceNow unveils AI Experience, a unified, multimodal AI platform that streamlines enterprise workflows with voice, text, image, and web agents for smarter work.

By Catherine Knowles • 6 min read • Thu, 2nd Oct 2025
ThoughtSpot joins Snowflake to launch open data semantics OSI
Platform-as-a-Service

ThoughtSpot joins Snowflake to launch open data semantics OSI

ThoughtSpot teams with Snowflake to launch the Open Semantic Interchange, an open source effort to standardise data semantics across platforms and tools.

By Catherine Knowles • 4 min read • Thu, 25th Sep 2025
Adobe launches AI agents to automate customer experience tasks
Customer Experience

Adobe launches AI agents to automate customer experience tasks

Adobe launches AI agents within its enterprise apps to automate and optimise customer experience tasks, boosting marketing and analytics efficiency for businesses.

By Melvin Hipolito • 4 min read • Thu, 11th Sep 2025
Pureprofile offers clients free AI translation & coding tools
Generative AI

Pureprofile offers clients free AI translation & coding tools

Pureprofile now offers clients free AI translation and coding tools via its Hub platform, enhancing data insights without extra costs or manual effort.

By Melvin Hipolito • 3 min read • Wed, 10th Sep 2025
Xero unveils AI-powered tools to boost efficiency for accountants
Digital Transformation

Xero unveils AI-powered tools to boost efficiency for accountants

Xero launches AI-powered tools including JAX and Partner Hub to help accountants automate tasks and enhance advisory services for small businesses.

By Melvin Hipolito • 4 min read • Wed, 3rd Sep 2025
Oracle expands AI features with GPT-5 integration across cloud apps
Data Analytics

Oracle expands AI features with GPT-5 integration across cloud apps

Oracle integrates OpenAI's GPT-5 across its cloud apps, boosting AI-driven automation, coding, and data analysis for businesses worldwide.

By Catherine Knowles • 3 min read • Tue, 19th Aug 2025
Drowning in data, starving for insights: Amperity experts reveal customer data challenges
Data Analytics

Drowning in data, starving for insights: Amperity experts reveal customer data challenges

Amperity experts highlight the need for businesses to treat customer data as vital fuel for growth, not just as a technical asset to manage.

By Amperity • 6 min read • Wed, 30th Jul 2025
Cohesity Gaia brings AI-powered backup search to Microsoft 365
Data Protection

Cohesity Gaia brings AI-powered backup search to Microsoft 365

Cohesity Gaia now integrates with Microsoft 365 Copilot, enabling AI-powered search of backup data within the familiar Microsoft 365 interface for enterprise users.

By Catherine Knowles • 3 min read • Fri, 18th Jul 2025
AI Appreciation Day: What it means for the future of customer engagement
Customer Relationship Management

AI Appreciation Day: What it means for the future of customer engagement

AI innovations are transforming customer engagement by unifying fragmented data and enabling real-time personalisation for enhanced experiences.

By Staff Writer • 7 min read • Mon, 14th Jul 2025
Cohesity marks sixth year as Gartner Leader for data protection
Software-as-a-Service

Cohesity marks sixth year as Gartner Leader for data protection

Cohesity has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for Backup and Data Protection Platforms.

By Melvin Hipolito • 4 min read • Tue, 1st Jul 2025
Oracle named leader in Gartner's 2025 analytics quadrant again
Software-as-a-Service

Oracle named leader in Gartner's 2025 analytics quadrant again

Oracle has been named a Leader in Gartner's 2025 Magic Quadrant for Analytics and Business Intelligence Platforms for the second year running, highlighting its AI-driven analytics.

By Sean Mitchell • 4 min read • Tue, 24th Jun 2025
Granicus launches Engagement Cloud to boost public sector trust
Digital Transformation

Granicus launches Engagement Cloud to boost public sector trust

Granicus launches Engagement Cloud in Australia and New Zealand to help public sector boost trust through personalised, data-driven communication and services.

By Melvin Hipolito • 3 min read • Tue, 24th Jun 2025
DataSentinel appoints Peter Ward to boost Australian services
Data Analytics

DataSentinel appoints Peter Ward to boost Australian services

DataSentinel has appointed data expert Peter Ward as Strategic Advisor to strengthen its Australian services amid rising demand for specialist data analytics.

By Melvin Hipolito • 4 min read • Wed, 18th Jun 2025
Adobe debuts AI tools for large-scale customer experience
Customer Experience

Adobe debuts AI tools for large-scale customer experience

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

By Sean Mitchell • 3 min read • Tue, 17th Jun 2025

Stories from Other Regions

Data Insights stories

Pureprofile unveils AI tool to speed up open-text survey analysis
Artificial Intelligence

Pureprofile unveils AI tool to speed up open-text survey analysis

Pureprofile launches AI tool using NLP to speed and improve analysis of open-text survey responses for global research projects in real time.

By Melania Watson • 3 min read • Tue, 26th Aug 2025
RICS launches AI & data academy with Multiverse for workforce upskilling
DevOps

RICS launches AI & data academy with Multiverse for workforce upskilling

The Royal Institution of Chartered Surveyors partners with Multiverse to launch an AI and data training academy, enhancing workforce skills and productivity.

By Kaleah Salmon • 3 min read • Tue, 29th Jul 2025
Deloitte & Palantir launch AI-powered system for government clients
Digital Transformation

Deloitte & Palantir launch AI-powered system for government clients

Deloitte and Palantir have launched an AI-powered Enterprise Operating System to help government and commercial clients enhance data insights and operational efficiency.

By Sean Mitchell • 3 min read • Thu, 24th Jul 2025
Worldpay expands domestic acquiring services to Thai market
Crypto

Worldpay expands domestic acquiring services to Thai market

Worldpay has expanded its domestic acquiring services to Thailand, enabling local businesses to process payments with Thai banks and popular digital wallets more efficiently.

By Sean Mitchell • 3 min read • Mon, 7th Jul 2025