SecurityBrief India - Technology news for CISOs & cybersecurity decision-makers

Customer data stories

Story image
Unleash the potential of AI and elevate customer-centric marketing
Yesterday
#
cx
#
aws
#
ai
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
Story image
Aryza Group announces strategic partnership with Dotdigital
Yesterday
#
martech
#
cx
#
cdp
Aryza Group allies with Dotdigital to redefine customer experience in credit and debt management, combining their robust software solutions to ensure seamless, personalised, and secure cross-channel interactions.
Story image
Deltek introduces Dela, an AI-powered tool to transform project delivery
Last week
#
big data
#
bi
#
digital transformation
Deltek unveils AI-powered assistant Dela, designed to enhance project delivery by automating processes and predicting needs using past behaviour.
Story image
Deltek unveils AI tool Dela to boost project delivery efficiency
Last week
#
big data
#
bi
#
digital transformation
Deltek unveils AI-powered tool, Deltek Dela, designed to revolutionise project delivery efficiency across its product suite, promising enhanced productivity, accuracy, and profitability.
Story image
Optiva & GDi partner to enhance telecom operator services
This month
#
network management
#
martech
#
cdp
Optiva and GDi team up to provide CSPs with integrated BSS and OSS software, linking billing and customer data to network management, delivering faster time-to-market and improved customer experiences.
Story image
Lenovo and NVIDIA unveil suite of new hybrid AI solutions
This month
#
martech
#
cdp
#
ai
Lenovo, in partnership with NVIDIA, announced hybrid AI solutions at the NVIDIA GTC global AI conference, revolutionising AI implementation across industries.
Story image
Loyalty, data and “The Golden Rule” behind customer success
This month
#
martech
#
cdp
#
ethics
Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.
Story image
Rebuilding after ransomware – The case of The British Library
This month
#
malware
#
ransomware
#
encryption
Rogue Russian hackers crippled The British Library's operations, pushing the respected institution into the pre-digital age through a malicious ransomware attack, sparking months of system rebuilding efforts.
Story image
Reltio introduces AI-powered Customer 360 Data Product
This month
#
cloud services
#
crm
#
cx
Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.
Story image
The power of embedded green finance
Last month
#
martech
#
sustainable it
#
cdp
Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.
Story image
IWD 2024: Celebrating Innovation on International Women's Day
Last month
#
ml
#
martech
#
cdp
Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.
Story image
Retail, finance sectors face consumer shift over cyber threats
Last month
#
encryption
#
martech
#
advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
Story image
Amperity unveils AI capabilities Explore & Assist to enhance customer data
Last month
#
cx
#
martech
#
ml
Amperity has launches new generative AI capabilities – Explore and Assist – to join Stitch and Predict in comprehensive suit, AmpAi.
Story image
Customer-centric cybersecurity incident response vital for businesses
Wed, 28th Feb 2024
#
big data
#
data protection
#
bi
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
Story image
Pacific International boosts data protection with SearchInform solution
Mon, 26th Feb 2024
#
big data
#
bi
#
martech
Industrial service provider, Pacific International, bolsters cybersecurity with deployment of DLP solution from software firm, SearchInform, enhancing data leak prevention.
Story image
Searchspring partnership boosts personalised eCommerce
Fri, 23rd Feb 2024
#
big data
#
cx
#
bi
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Story image
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
#
big data
#
bi
#
cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Story image
Trade Me sees 20% campaign performance improvement using new tools
Tue, 13th Feb 2024
#
bi
#
big data
#
martech
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
Story image
Simplifying the security challenge of operating in multi-cloud
Thu, 8th Feb 2024
#
bi
#
big data
#
cloud services
Overcoming the challenging complexity of multi-cloud operations requires an innovative approach to security focusing on cloud, clusters, containers, customer data and code, commonly referred to as the '5 C’s'.
Story image
Twilio honours AI startups pushing innovation in customer engagement
Tue, 30th Jan 2024
#
big data
#
bi
#
cx
Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.
Story image
Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
#
bi
#
big data
#
edutech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
Story image
Data Privacy Day: Vectra AI emphasises a proactive approach
Fri, 26th Jan 2024
#
bi
#
big data
#
data protection
In celebration of International Data Privacy Day, Vectra AI's Chris Fisher stresses the need for organisations to take a proactive stance in improving data protection measures.
Story image
Sternum & ChargePoint secure Home Flex against IoT vulnerabilities
Fri, 26th Jan 2024
#
bi
#
big data
#
cloud services
In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.
Story image
CybeReady releases new Data Privacy Toolkit for CISOs
Thu, 25th Jan 2024
#
big data
#
data protection
#
bi
Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.