Chief Operating Officer (COO) stories
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.
Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
Industrial engineer-turned-COO Stephanie Davis Neill explains how an operator mindset shapes adaptable, people-centred tech leadership.
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
Women leaders at LexisNexis Risk Solutions hail 'Give to Gain' as a catalyst for inclusive leadership, mentoring and diversity in insurance tech.
DTCC appoints Adam Watson to lead its global asset services arm, overseeing strategy, operations and modernisation of a core business line.
One Identity appoints Michael Henricks as combined finance and operations chief to steer scaling identity security business growth.
The Scottish tech body will keep continuity in place as Nicola Taylor takes over and recruitment for a permanent boss starts in April.
Black in Fintech unveils a new speaker index for Black professionals and installs a five-strong advisory board to drive sector-wide change.
PWL Capital taps d1g1t to replace spreadsheets with a bilingual, API-driven wealth platform for its USD $7 billion advisory business.
Quorum Cyber has hired veteran security executive Joe Strathmann as chief operating officer to scale its Microsoft-focused cyber services.
First Nations-owned cyber security provider Baidam has named long-serving executive Beau Hodge as its new Chief Executive Officer.
Expereo names Kevin Brown COO to drive global operational integration and digital transformation across its managed network services.
Verne has named Wayne Louw COO to scale its Northern Europe data centres, targeting AI-driven, high-density, renewable-powered growth.
Kubus reshapes senior leadership, appointing new heads across finance, operations and revenue to fuel a five-year global growth drive.
Zepto promotes Mariana Paun to new chief business resilience role, uniting security, operations and compliance amid tougher scam rules.
CodeBase founder Stephen Coleman shifts from chief executive to Group Chair as Jon Hope and Richard Lennox take interim leadership roles.
Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.