Automation stories - Page 14
Celonis climbs to 13th on Forbes 2024 Cloud 100 list
Wed, 7th Aug 2024
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ai
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healthtech
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ai agents
Celonis advances to 13th on the Forbes 2024 Cloud 100 list, highlighting its crucial role in AI-powered Process Intelligence and heralding the Era of Efficiency.
F5 report shows surge in digital transformation maturity
Wed, 7th Aug 2024
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digital transformation
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zero trust security
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cloud services
F5's 2024 Digital Enterprise Maturity Index reveals a sevenfold rise in top-tier digital maturity, with 29% of firms now leading in transformation efforts.
Cloud-based 5G to handle 50% of cellular traffic by 2028
Wed, 7th Aug 2024
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uc
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smart cities
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5g & beyond
A Juniper Research study forecasts cloud-based networks will handle 50% of cellular traffic by 2028, boosting 5G efficiency and reliability significantly.
Zendesk report: AI to revolutionise Australian CX by 2027
Wed, 7th Aug 2024
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cx
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martech
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genai
Zendesk's Future of AI-powered CX report forecasts AI-driven transformations in the CX industry, with 92% of Australian CX leaders predicting traditional practices will become obsolete by 2027.
AgileHRO launches Payroll Run & Smart Contracts features
Tue, 6th Aug 2024
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hcm
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docusign
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smart contracts
AgileHRO launches Payroll Run and Smart Contracts features, aiming to automate payroll and onboarding processes, reducing errors and increasing efficiency.
CAST launches automated SBOM management tool for compliance
Tue, 6th Aug 2024
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saas
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risk & compliance
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automation
CAST has launched CAST SBOM Manager, an automated tool to create and manage Software Bill of Materials (SBOMs) for compliance, aimed at simplifying documentation for software providers.
How Australian organisations should embrace automation to lift competitiveness
Mon, 5th Aug 2024
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cx
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martech
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hcm
Australian organisations must prioritise automation to enhance global competitiveness, yet many remain laggards. Embracing hyperautomation can drive efficiency, innovation, and long-term gains.
Taking the lead: Why digital transformation should be finance first
Mon, 5th Aug 2024
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digital transformation
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productivity
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investment
Kickstarting your digital transformation with finance can yield quick, measurable gains. Mid-sized enterprises are urged to prioritise this back-office function to boost efficiency and strategic planning amidst economic uncertainties.
Exclusive: SS&C Blue Prism's CMO discusses role of automation in business growth
Mon, 5th Aug 2024
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robots
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ai
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healthtech
SS&C Blue Prism's CMO, Paul Taylor, reveals how automation and AI are driving business growth, efficiency, and innovation in an exclusive interview.
Dynatrace celebrates five years as public company, growth in revenue
Mon, 5th Aug 2024
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saas
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digital transformation
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cloud services
Dynatrace marks its fifth IPO anniversary with a milestone, surpassing $1 billion in revenue, reflecting significant growth and industry leadership.
Venafi study warns of chaos with TLS changes & quantum risks
Fri, 2nd Aug 2024
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migration
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digital transformation
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encryption
New research by Venafi warns that businesses face mass outages due to new machine identity standards, citing shorter TLS lifespan and post-quantum cryptography challenges.
Average cost of an Australian data breach hits AUD $4.26 million
Fri, 2nd Aug 2024
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private cloud
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ransomware
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endpoint protection
IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.
PagerDuty Advance launched to tackle rising digital incidents
Fri, 2nd Aug 2024
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digital transformation
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genai
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ai
PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.
Four ways AI can boost contact centre agent performance and improve customer service
Fri, 2nd Aug 2024
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cx
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martech
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ai
AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.
Autonomation partners with Workato to enhance AEC service delivery
Thu, 1st Aug 2024
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rpa
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low-code
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no-code
Australian AEC service provider Autonomation partners with workflow automation platform Workato to enhance service delivery by integrating Autodesk Construction Cloud.
Amber Technology to showcase new automation solutions at expo
Thu, 1st Aug 2024
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smart home
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home automation
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distributors
Amber Technology will unveil new building automation solutions, including smart communication systems and control technologies, at Integrate Expo 2024 from 21-23 August at Sydney ICC.
AI won't displace contact centre agents significantly until 2026
Thu, 1st Aug 2024
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uc
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data analytics
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ai
AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.
Global enterprises struggling with AI talent shortage
Thu, 1st Aug 2024
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data protection
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it training
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ai
More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.
Extreme Networks & Intel join forces to boost AI in networks
Wed, 31st Jul 2024
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genai
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ai
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management
Extreme Networks partners with Intel to boost AI capabilities in networking solutions, aiming to optimise network performance, enhance security, and cut operational costs.
Five ways to achieve infrastructure transparency
Wed, 31st Jul 2024
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datacentre infrastructure
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data analytics
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casb
Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.