iManage links ChatGPT Enterprise to governed knowledge
Thu, 1st Oct 2026 (Today)
iManage has launched an integration with ChatGPT Enterprise, bringing iManage content into OpenAI's workplace chatbot under existing access controls.
The integration is an iManage plug-in for ChatGPT Enterprise that lets users search, read, organise and save material held in the document and knowledge management platform. It preserves existing permissions, ethical walls and audit trails while work is carried out inside ChatGPT Enterprise.
Users can search for documents they are authorised to access, including prior agreements, matter files and related correspondence. They can review that material inside the chatbot, file drafts into the correct matter, and save new or revised work back into iManage as a new version while preserving version history.
The workflow is aimed at knowledge workers who already use iManage as a central repository for documents and emails, particularly in legal and other professional services settings where access controls and record-keeping are critical.
The integration is built on what iManage calls its Context Fabric, which links signals across an organisation's content and activity data. This allows models in ChatGPT Enterprise to work with connected context rather than pulling from single documents in isolation, helping surface related work and prior matters.
One example is a lawyer carrying out a contract review. The user could locate the latest agreement, related correspondence and relevant amendments stored in iManage, review the material in one workflow, and save updated work back to the relevant workspace.
Open AI approach
The announcement also reflects iManage's broader position that customers should be able to connect governed internal knowledge to different artificial intelligence tools rather than rely on a single interface. Customers can enable the plug-in in ChatGPT Enterprise directly, without building a separate connection themselves.
For iManage, the tie-up extends its effort to make its repository available within external AI environments while keeping control structures attached to the underlying content. That is likely to matter to firms in regulated sectors that want staff to use generative AI tools but remain cautious about where information is accessed and how it is handled.
iManage says it is used by more than one million professionals at 4,000 organisations globally. The company has a long presence in document and email management for legal and professional services firms and has increasingly focused on embedding AI features into knowledge workflows.
OpenAI has also been building industry-specific use cases around ChatGPT Enterprise, with legal work emerging as one area of competition among software vendors, specialist legal technology providers and large platform companies. Integrations with existing document stores and work product archives have become a key battleground because the quality of responses often depends on access to reliable internal records.
Neil Araujo outlined iManage's position on customer choice in AI tooling.
"Our customers want the freedom to use the AI tools that best fit how their organisations work, without compromising the governance around their most important knowledge," said Neil Araujo, Chief Executive Officer, iManage. "This integration with ChatGPT makes it even easier to bring governed iManage knowledge into one of the AI environments they choose to use, while reflecting our broader open ecosystem strategy of giving customers choice and flexibility."
Jason Boehmig framed the agreement around legal work and firm-specific expertise.
"We believe the next generation of AI for law will be built around what makes each firm distinctive - its expertise, judgment, and way of working. By building alongside iManage, we're turning that expertise into AI lawyers can use every day, creating new ways for firms to serve their clients and shape the future of legal work," said Jason Boehmig, GM Legal Industry, OpenAI.