Salesforce stories
In 2026, identity emerges as the critical control point as autonomous AI, fragile machine trust and weak governance collide.
Orgvue launches Henshaw AI to automate workforce planning, cutting months of data work to minutes and aiding firms like Salesforce in redesign efforts.
Cognizant aims to upskill two million people globally by 2030 through its Synapse initiative, doubling its goal amid rising AI job disruptions.
CrowdStrike posted record Q3 revenue of USD $1.23bn, driven by surging demand for AI-powered cybersecurity and its Falcon Flex subscription model.
Ken Yagen joins CData as Chief Product Officer to lead product strategy and boost AI-native connectivity across enterprise business systems.
Hyland enhances its cloud content suite with AI-driven upgrades and new integrations for Salesforce, SAP, Workday, and Guidewire to boost business workflows.
Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.
Despite billions invested in AI, financial firms see slow adoption as solutions must prioritise trust, transparency, and augment human judgement over automation.
Small firms expanding remotely face device management chaos, risking compliance crises and productivity loss before AI adoption can begin properly.
CData Software celebrates four years on Deloitte's Fast 500, driven by real-time data connectivity solutions amid growing AI and analytics demand.
Alteryx appoints Rajkumar Irudayaraj as SVP to lead global AI and technology partnerships, enhancing its cloud and analytics ecosystem worldwide.
Consilium Software launches UniCampaign Version 15, featuring AI-powered automation and enhanced compliance for smarter, multi-channel enterprise outreach.
Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.
CData's Connect AI now enables Microsoft Copilot Studio agents to access and act on live data from 350+ enterprise systems, boosting AI-driven business insights.
Agentic AI, featuring localised language models, will transform Southeast Asian businesses by 2026, enhancing customer engagement and operational workflows.
RingCentral has launched its AI Receptionist in Australia from AUD $62 monthly, automating call handling with generative AI for businesses of all sizes.
Australian financial firms must strengthen Salesforce backup and restore practices to meet APRA's new CPS 230 resilience standards effective July 2025.
Singaporean leaders face challenges in data infrastructure as pressure mounts to scale AI, with many struggling to ensure reliable, integrated data for success.
Salesforce has opened a new office in Manila and plans to train 12,000 Filipino workers in AI and CRM skills over the next five years.
AI is set to handle 60% of Australian customer queries by 2027, up from 31%, transforming service operations and boosting business efficiency.
