Online shopping stories
Consumer use of generative AI has climbed to 73%, but a Prophet survey finds growing worries over accuracy, skills and human connection.
Asendia and SingPost team up on cross-border eCommerce logistics as new customs rules spur demand for faster deliveries and returns handling.
Gigs deepens its Asia-Pacific push by partnering with ShopBack to broaden embedded mobile services for customers across the region.
Agentic commerce is pushing payments into the spotlight as AI shortens shopping journeys and makes checkout friction more costly.
Gigs lands its first Asia-Pacific customer as ShopBack adds in-app travel eSIMs, letting users manage connectivity and earn cashback.
Merchants turn to tokenised checkout as EMVCo's Click to Pay promises faster online payments, lower fraud and less cart abandonment.
Buy reviews searches jump 1,325% as Mary Tamvakologos warns shoppers that bought followers and fake praise can distort eCommerce trust.
Norton Neo browser gets built-in VPN and anti-phishing tools by default, as Gen says most blocked attacks in early 2026 were web-based.
Feedonomics rolls out Agentic Catalogue Exports to push merchant product data into AI shopping tools, with Dell among early users.
Gen Z shoppers are acting on AI advice without checking sources, with a Rithum study finding 64% made purchases on recommendations.
KERV.ai launches Moment Match Engine to pair video scenes with shopping signals, aiming to boost contextual video ads for publishers and brands.
UK banks and retailers face mounting losses as 6.5 million consumers secure GBP £3.5 billion in refunds through friendly fraud, survey finds.
Singapore consumers are embracing autonomous AI for shopping, banking and services, even as EY finds deep worries over hacking, privacy and accountability.
Skailed adds AI-generated FAQ tool for retailers, aiming to cut manual content work and boost product-page visibility across eCommerce sites.
Constructor wins Retail Company of the Year for a second year as its AI Product Insights Agent also takes silver in American Business Awards.
Australian Millennials trust and use AI more than Gen Z, a survey of 1,200 people found, with visible sources boosting confidence.
Shoppers want AI to adjust delivery fees in real time as retailers face pressure to balance costs, conversion and fulfilment choices at checkout.
Amazon's Australian ad business surges as Pattern says revenue jumped 62% to USD $392 million, outpacing Meta, TikTok and Google.
Visa expands Agentic Ready programme to Australian banks and fintechs as ANZ, NAB and others trial AI-led payments with tighter controls.
Visa brings major New Zealand banks into programme testing AI-led payments, aiming to support secure agent-driven transactions across platforms.
