IT services Stories - Page 5

Global Stories

IT services stories

Auctor raises USD $20 million for software implementation

The funding gives the New York-based startup backing to tackle costly enterprise software roll-outs that often run late and over budget.

By Sean Mitchell • 5 min read • Last month

Digital Transformation

Inde appoints Chris Beckett as technology strategist

Customers seeking clearer technology planning will now have a dedicated senior adviser as Inde formalises strategic guidance amid growing investment complexity.

By Mark Tarre • 3 min read • Last month

Data Protection

Inde wins ISO 27001 certification after security audit

The certification gives customers independent assurance that Inde’s controls protect sensitive data and support compliance as it scales managed services.

By Mark Tarre • 2 min read • Last month

Firewalls

WatchGuard & HaloPSA integrate security tools for MSPs

MSPs can cut manual work and billing errors as WatchGuard security events, device data and licences flow into HaloPSA.

By Mark Tarre • 3 min read • Last month

Digital Transformation

Sparq launches The Shop to test AI in live systems

Buyers wary of shelved AI pilots may get clearer evidence on performance as Sparq puts tools through production-like stress tests first.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Zoom appoints Frank Skiffington to lead ANZ growth

The hire puts a veteran sales executive in charge as Zoom seeks deeper partner ties and wider customer uptake across Australia and New Zealand.

By Mark Tarre • 4 min read • Last month

DevOps

Thoughtworks: The inside line on AI software development from the company that created Agile

AI tools are making more firms reassess SaaS, but Thoughtworks says legacy systems and enterprise risk will keep custom builds selective.

By Donovan Jackson • 6 min read • Last month

Digital Transformation

Customer Science names first Chief Operating Officer

The new role is aimed at helping the Sydney-based firm scale beyond Australia as demand rises for AI and digital transformation projects.

By Mark Tarre • 4 min read • Last month

DevOps

Ascendion named HFS market leader in agentic services

The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Analytics

Kyndryl launches AI Digital Twin for the workplace

Downtime at large employers could fall as the new system flags workplace IT faults before staff are disrupted.

By Catherine Knowles • 3 min read • Last month

Data Protection

Governance & compliance block MSP AI adoption, report says

Operational complexity is slowing AI rollouts for managed service providers, even as most invest in automation to meet compliance demands.

By Catherine Knowles • 3 min read • Last month

Stories from Other Regions

IT services stories

Customer Relationship Management

iCatalyst appoints delivery executives for ERP growth

Demand for senior oversight in complex ERP projects is driving iCatalyst’s expansion as it adds leadership in Perth and Melbourne.

By Mark Tarre • 4 min read • Last month

EduTech

Adactin launches graduate programme to bridge IT skills gap

Universities and employers are widening graduate support as Australia’s tech sector faces a digital skills shortage and weak job readiness.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Advanced Persistent Threat Protection

Ottawa launches Level 1 cyber scheme for defence suppliers

Defence suppliers will face new cyber checks from summer 2026 as Ottawa phases in certification to protect sensitive contract data and match US standards.

By Jake MacAndrew • 3 min read • Last month