Automation stories - Page 67
Service with a smile
Wed, 1st Jul 2009
#
itsm
#
it management
#
incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
Buckle up for compliance
Wed, 1st Apr 2009
#
breach prevention
#
risk & compliance
#
data breach
As compliance demands grow, businesses must leverage IT to automate and streamline audit processes, reduce costs, and safeguard against penalties.
The ‘green’ influence on service levels
Sun, 1st Mar 2009
#
virtualisation
#
hyperscale
#
dc
As firms push for greener IT solutions, virtualisation is set to cut energy use in data centres, but careful management is crucial to maintain service levels.
And the winner is...
Fri, 1st Jun 2007
#
it services
#
datacom
#
outsourcing
IT services giant Datacom was named CA Elite partner of the year for Asia Pacific and Japan at CA World in Las Vegas last month.
The big software opportunity
Tue, 1st Aug 2006
#
software
#
sharepoint
#
scanning
Resellers should consider cost, scalability and document storage when selecting digital workflow solutions, says Nuance's Derek Austin.